Matthew Carlisle
Yukon,Oklahoma
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
8
8
years of professional experience
Work History
Coach
Walmart
04.2024 - Current
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Collaborated with the Store Manager to develop strategic plans for sales growth and operational improvements.
- Conducted regular audits on store procedures and performance, identifying areas for improvement and implementing corrective action plans.
- Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising, and general store operations.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Store Lead
Walmart
11.2021 - 04.2024
- Implemented visual merchandising standards to create an appealing store environment, driving customer engagement and sales growth.
- Streamlined store operations for increased efficiency and productivity through effective delegation of tasks.
- Reduced inventory discrepancies by conducting regular audits and implementing improved tracking procedures.
- Mentored team members to develop their skills, resulting in multiple promotions within the company.
- Maintained accurate financial records, including daily cash reconciliations and sales reports for management review.
- Optimized inventory management processes, reducing stock discrepancies and improving product availability for customers.
- Managed staff schedules, ensuring proper coverage during peak hours and minimizing overtime expenses.
- Improved communication between departments by establishing weekly meetings focused on collaboration and problemsolving.
- Coordinated successful promotional events that attracted new customers and increased average transaction values.
- Answered questions about store policies and addressed customer concerns.
- Conducted inventory analysis to determine optimal stock levels.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Implemented loss prevention by preventing losses due to theft or other types of shrinkage.
Coach
Walmart
04.2016 - 11.2021
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
- Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Developed accurate forecasting models to predict future inventory needs and inform purchasing decisions.
- Spearheaded the adoption of advanced technologies such as barcoding systems or RFID technology for improved tracking capabilities leading to increased accuracy in stock control activities.
Education
No Degree - Classics
University of Oklahoma
Norman, OK05.2009
No Degree - History
Oklahoma City Community College
Oklahoma City, OK05.2008
Skills
- Store operations
- Team Building and Leadership
- Scheduling and Time Management
- Multitasking and Organization
- Loss Prevention Procedures
- Inventory Management
- Policies and Procedures
- Reliable and Responsible
- Attention to Detail
- Adaptable and Flexible
- Decision-Making
Timeline
Coach
Walmart
04.2024 - Current
Store Lead
Walmart
11.2021 - 04.2024
Coach
Walmart
04.2016 - 11.2021
No Degree - Classics
University of Oklahoma
No Degree - History
Oklahoma City Community College