Matthew Carr
Williamsburg,VA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Maintaining and organized work space and creating new processes to streamline workflow more efficiently.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Mygrant Glass Co
06.2020 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Project Manager
Circa LLC
11.2014 - 06.2022
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Assisted in the preparation and presentation of research findings at professional conferences, bolstering visibility within the archaeological community.
- Assisted in the preservation of cultural resources through careful handling and storage of artifacts.
- Enhanced team efficiency by streamlining data collection methods and maintaining accurate records of artifacts.
Store Associate
Commissary Store
09.2008 - 09.2014
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Maintained tidy and organized store to comply with cleanliness standards.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Bachelor of Science - Marketing
Old Dominion University
12.2018
Associate of Science - Business
Thomas Nelson Community College
Hampton, VA12.2016
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Timeliness
- Microsoft Office Proficient
- Organization
Timeline
Assistant Manager
Mygrant Glass Co
06.2020 - Current
Project Manager
Circa LLC
11.2014 - 06.2022
Store Associate
Commissary Store
09.2008 - 09.2014
Bachelor of Science - Marketing
Old Dominion University
Associate of Science - Business
Thomas Nelson Community College