Overview
Work History
Education
Skills
Certification
Languages
Assessments
Additional Information
Timeline
Generic

Matthew Castillo

Henrico,VA

Overview

18
18
years of professional experience
1
1
Certification

Work History

Restaurant Owner

Self
10.2024 - Current

Banquet Chef/Line Cook

The Jefferson Hotel Why Left, Started Buisness
03.2024 - 10.2024
  • Prepared and cooked a variety of dishes for banquets, ensuring high quality and presentation standards
  • Maintained a clean and organized work area, adhering to sanitation guidelines and regulations
  • Assisted in the planning and execution of large-scale banquets, including setup, plating, and service coordination
  • Followed recipes accurately while adapting to last-minute changes or special requests from guests
  • Operated kitchen equipment such as ovens, grills, fryers, etc., safely and efficiently
  • Ensured timely delivery of food items during banquets by coordinating with servers or event organizers
  • Monitored food quality throughout the banquet service period to ensure guest satisfaction
  • Implemented portion control measures resulting in reduced food waste by XX% without compromising guest experience
  • Adhered to all health codes and safety regulations while handling food products during banquet preparations

Cook, create specials menus , resturaunt inventory , scheduling , payroll , Asst. Resturaunt mgr.

Kitchen64 Left Covid Jul2020returnedSept.2021
04.2014 - 08.2023
  • My current duties is to prepare cook serve and customer satisfaction , create dishes for cateering and delivery:breakfast , lunch , dinner , prep sauces , soups , oven times , food handling managers licenced2018
  • Expires2023 , cleanliness , hiring , dismissing , flexible hours

Operations Manager

Stratus Building Solutions Left Because Half Hours
08.2020 - 08.2021
  • Training Prospect able Franchisees in precise cleaning services Corporate and industrial post construction , shampoo carpets , strip and wax floors , phone sales , data entry , phone etiquette , presentations of our franchise model , people person , customer satisfaction , puntual , well groomed , inspect signed facilities on a monthly and quarterly , trouble shooter , work flow and problem free
  • Always learning to make production run smoothly
  • Attention to details , lift50 pounds , ..

Self Employed Handy Man

Sub Contractor Left for Stable Position
06.2010 - 04.2014
  • Operated various hand tools, power tools, and specialized equipment safely while executing assigned tasks efficiently.
  • Supported special projects such as renovations or installations by providing skilled labor assistance when necessary.
  • Provided exceptional customer service when interacting with clients regarding facility-related concerns or requests.
  • Improved facility safety by conducting regular inspections and addressing potential hazards promptly.
  • Enhanced equipment performance by performing routine maintenance and repairs as needed.
  • Performed general housekeeping and cleaning tasks.
  • Adapted quickly to changing priorities while effectively managing workload during periods of high demand.
  • Increased workspace efficiency by organizing storage areas and maintaining an inventory of tools and supplies.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Completed routine sweeping, mopping, waxing, and polishing of high-traffic floors.
  • Maintained a safe work environment with compliance to company policies, OSHA regulations, and local building codes.
  • Reduced downtime, ensuring timely completion of work orders and addressing emergency repairs promptly.
  • Demonstrated versatility in skill set, effectively handling a range of maintenance tasks from painting and drywall repair to basic electrical and plumbing work.
  • Demonstrated strong problem-solving skills in diagnosing issues quickly and implementing effective solutions.
  • Streamlined maintenance processes with the implementation of a preventative maintenance schedule for all facility equipment.
  • Collaborated with other departments to coordinate maintenance tasks and minimize disruptions to daily operations.
  • Communicated proactively with supervisors regarding project progress or unexpected challenges encountered during task execution.
  • Set up and broke down venue spaces for events based on directions and diagrams.
  • Upheld high standards of cleanliness by maintaining common areas such as restrooms, break rooms, and entryways in top condition.
  • Dusted furniture, vacuumed carpets, and removed stains from items used for venue events.
  • Assisted in training new team members on proper maintenance procedures to ensure consistent quality across the department.
  • Washed walls, woodwork, and windows of offices public meeting rooms and break rooms.
  • Analyzed products through various stages of production to evaluate quality.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Executed tasks within time and budget constraints.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Properly handled, transported, and disposed of recycled materials.

Director of Operations

Wins Enterprise Inc.left Because Loss Buisness
05.2007 - 06.2010
  • Run a structured Reintegration homeless facility paid by Govermental subsidies to send parolees , substance abuse , homeless men and women into diffrent programs upon the clients needs; back to work program , psyciatric evaluations, out patient substance abuse programs , ..
  • Residential3/4 transitional facilities
  • Non Profit

Education

High school diploma - undefined

Spencer Junior High/High
Dallas, TX
09.1988

Skills

  • Resteraunt computer literate,able to multi task,bi-lingual,cash handeling (8 years)
  • Safe Serve Managerial Certification Certificate People oreinted ,spanish /english bilingual, Computer touch screen litterate,well groomed, multi tasking (4 years)
  • Busser
  • Host
  • Italian
  • Resturaunt Server
  • Waiter
  • Safe Serve Managerial Certificate , Attention to detail, multi tasking, managerial duties , knife handling ,Cash handeling ,credit card handeling, inventory ,computer Literete data entry, bilingual ;English Spanish, follows instructions ,Great phone etequite, (10 years)
  • Hostess
  • Waitress
  • Kitchen Experience
  • Cooking
  • POS
  • Administrative Experience
  • Presentation Skills
  • Inventory Control
  • Management
  • Retail Sales
  • Phone Etiquette
  • Cash Handling
  • Cold Calling
  • Payroll
  • Telemarketing
  • Food Handling
  • Food Preparation
  • Merchandising
  • Pricing
  • Bilingual
  • Computer literacy
  • Sanitation
  • Cashiering
  • Team management
  • Computer skills
  • Supervising experience
  • Bussing
  • Restaurant experience
  • Residential cleaning
  • Hotel experience
  • Customer service
  • Forklift
  • Phone etiquette
  • Cash handling
  • Sales
  • Cash register
  • Typing
  • Retail sales
  • Cold calling
  • Store management
  • Guest services
  • Heavy lifting
  • Shift management
  • Windows
  • Clerical experience
  • Training & development
  • Conflict management
  • Guest relations
  • Office experience
  • Organizational skills
  • Spanish
  • English
  • Microsoft Excel
  • Recruiting
  • Presentation skills
  • Project management
  • Hospitality
  • Quality control
  • Marketing
  • Food handling
  • Serving
  • Barista experience
  • Kitchen management
  • HVAC
  • Porter experience
  • Grocery store
  • Analysis skills
  • Fine dining experience
  • Operations Management
  • Plumbing

Certification

  • Retail sales certification. September1987 to Present Cash handling, layaway plans, shipping/ receiving,merchandiceing and pricing
  • Food Handler
  • Safe Serve Managerial Certificate2017 to2022 Cross contamination,Hazzardious conditions and material ,heat regulations hot165 cold42 freeze32
  • PSCH janitorial & custodial and landscapes certificate March2008 to Present All equipment and chemicals needed to clean corporate office and industrial cleaning shampooing and stripping and waxing
  • Food Handler Certification
  • Driver's License

Languages

Fluent Bilingual English/Spanish - Fluent

Assessments

  • Customer focus & orientation — Proficient July2021 Responding to customer situations with sensitivity Full results: Proficient
  • Cooking skills: Basic food preparation — Proficient July2021 Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Quick starter , punctual,well groomed, customer oreinted,.

Timeline

Restaurant Owner

Self
10.2024 - Current

Banquet Chef/Line Cook

The Jefferson Hotel Why Left, Started Buisness
03.2024 - 10.2024

Operations Manager

Stratus Building Solutions Left Because Half Hours
08.2020 - 08.2021

Cook, create specials menus , resturaunt inventory , scheduling , payroll , Asst. Resturaunt mgr.

Kitchen64 Left Covid Jul2020returnedSept.2021
04.2014 - 08.2023

Self Employed Handy Man

Sub Contractor Left for Stable Position
06.2010 - 04.2014

Director of Operations

Wins Enterprise Inc.left Because Loss Buisness
05.2007 - 06.2010

High school diploma - undefined

Spencer Junior High/High

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Matthew Castillo