Matthew Catron
Bear,DE
Summary
Information Security and Compliance analyst with experience establishing internal controls, conducting risk assessments, and implementing regulatory compliance policies. Strong analytical skills and ability to interpret complex legal documents with a high attention to detail. Proven track record improving processes to ensure organizational compliance and mitigate risks.
Overview
29
29
years of professional experience
Work History
Senior Information Security Compliance Analyst
Deluxe Corporation
Newark, Delaware
05.2022 - Current
- Managed information security practices to support compliance with relevant laws, regulations, and internal policies.
- Monitored changing regulations and industry best practices to help maintain compliance and support policy and procedure updates that strengthened security posture.
- Supported customer assessments, vendor questionnaires, and yearly audit calls by coordinating with Deluxe subject matter experts for thorough reviews.
- Worked with cross-functional teams to prepare for internal and external compliance audits.
- Reviewed audit evidence and checked alignment with established security standards and regulations.
- Tracked overdue evidence and followed up with internal teams to support timely submission.
- Met with subject matter experts to observe and document processes and controls.
- Worked remotely to support communication and collaboration with team members and stakeholders.
Associate Consumer & Community Banking-Risk Strategy & Execution
JPMorgan Chase Bank
Wilmington, Delaware
10.2020 - 05.2022
- User Acceptance Testing (UAT) of Risk Strategy Rules for consumer and business credit card programs.
- Facilitated User Acceptance Testing by developing user business scenarios that align with risk strategy rules.
- Publish Test Strategy Document; receive acceptance and signoff prior to test execution, with all approvals and documentation for project also housed in Jira.
- Develop detailed Test Cases, Scripts, and define test strategies and house them in Jira.
- Testing scripts are created, saved and actioned in HP ALM.
- Analyzed existing business practices to identify opportunities for Lean automation, resulting in streamlined testing processes.
- Managed and mentored a team of 5 representatives, conducting performance reviews and providing biweekly feedback to support their professional development.
- Conducted interviews for prospective candidates to assess skills and fit for roles.
- Job related tools used, ACAPS houses both production and testing data and is linked to Mainframe access for data analysis, Microsoft office products, including macros used in data collection, use of Teradata warehouse of production and test data, using SQL queries to pull the data.
Senior Reporting/ Analytics Analyst
Deluxe (Formerly First Data)
Newark, Delaware
05.2016 - 10.2019
- Reviewed and collaborated with remittance leadership teams to compile and distribute weekly, monthly, and quarterly reports for sites, detailing internal/external audits, processing/system issues, client relations, and other activities
- Managed client audits and external audit requests for DE site, including on-site client reviews, third-party compliance requests (SOC1, PCI, etc.), safety audits, and RFI process; maintained monthly self-assessment auditing for the site
- Monitor documentation and audit compliance activities are being followed across the network; document compliance requirements for various customers
- Review with leadership team to ensure that all audit and compliance directives are being cascaded to all individuals, delegating tasks at the site to reduce risk of noncompliance
- Organized and provided statistical data for offshore data entry activity; tracked defects and communicated issues weekly; hosted monthly quality reviews with offshore data entry leads to identify issues and implement solutions
- Assisted with onboarding and managed existing team entitlements by adding and deleting users, while building and maintaining proper entitlement groups in front and back end applications.
Assistant Vice President/ Senior Project Analyst
Citibank
New Castle, Delaware
12.2011 - 05.2016
- Manage, mentor and develop a team of 5 representatives for the DE Canada Operations group and 1 ECD Operations Support representative, reviewing daily work that should be completed and providing support daily for any issue that should arise
- Identified and improved processes for daily deposit monitoring to streamline operations.
- Investigated missing deposits and images to identify discrepancies and ensure accurate financial reporting.
- Validate vendor invoices for ECD processing
- Review and validate daily ECD receivable deposits and electronic images received
- Evaluated items flowing through Mantas system for AML compliance. Provided check images and researched requests for ECD items.
- Developed daily validation reports from mainframe jobs to enhance operational oversight.
- Held weekly vendor meetings to ensure ongoing success
- Provided assistance to customer service team by addressing client deposit inquiries effectively.
- Develop a Process Control Manual for job functionality
Assistant Vice President/ Senior Project Analyst: Public Sector Lockbox User Acceptance Testing
Citibank
New Castle, Delaware
02.2010 - 12.2011
- Developed user business scenarios to guide user acceptance testing.
- Manage and teach team members on processes and systems used in UAT
- Facilitated communication between technology teams and business stakeholders.
- Coordinated stakeholder participation and secured approvals from business/product, technology, and operations.
- Develop detailed Test Cases, Scripts, and define test strategies; Traceability and Reuse (define Testing Naming Conventions)
- Publish Test Strategy Document; receive acceptance and signoff prior to test execution.
- Identified and scheduled cross-functional testing sessions to ensure comprehensive testing coverage.
Business Analyst/ User Acceptance Testing, Public Sector Lockbox
Citibank
New Castle, Delaware
12.2007 - 02.2010
- Facilitated collaboration between Operations and Technology teams with vendor Parascript
- Identified and improved internal processes to enhance operational efficiency
- Provided level estimates for project lifecycle to support accurate planning
- Introduced new technologies for operations, including Photo Imaging System (PIMS), to modernize workflows
- Maintain hardware, ITrans/ IBMIL scanning equipment
Vice President/ Senior Instructor
Players Edge, Inc.
Westfield, Indiana
06.2005 - 12.2007
- Instructed youth hockey players in skills and techniques to enhance individual and team performance
- Cultivated customer relations while managing sales and executing local and national advertising campaigns
- Oversaw daily business operations to ensure efficient workflow and service delivery
Senior Loan Analyst, Consumer Finance Division
MBNA AMERICA BANK, N. A.
Newark, Delaware
06.1997 - 05.2005
- Assist with the corporate launch of MBNA's "Elite Business Line of Credit" product
- Review, analyze and decision credit card/ lines of credit applicants via phone, mail, and internet hosted sales
- Reviewed, analyzed and made credit decisions from Sales Finance partners by phone, retail and internet consistently exceeding departmental quality standards
- Maintained and controlled portfolio losses for 5-day to 30-day delinquencies, ensuring risk management and compliance
- Cross-sold multiple bank products, including Gold Option Loans, to existing MBNA customers, contributing to revenue growth
- Developed integral call-flow plan for department, enhancing operational efficiency and employee productivity
- Consistently exceeded the department and company's high-quality standards
- Participated in the "Masterpiece Program" by submitting plans and solutions to reduce departmental and bank-wide costs.
- Unsecured Acquisition Business Leader September 1999 and September 2000
Education
High School Diploma -
William Penn High School
New Castle, DESkills
- Regulatory compliance
- Compliance frameworks
- Compliance auditing
- Control testing
- Audit evidence
- Risk assessment
- Policy writing
Timeline
Senior Information Security Compliance Analyst
Deluxe Corporation
05.2022 - Current
Associate Consumer & Community Banking-Risk Strategy & Execution
JPMorgan Chase Bank
10.2020 - 05.2022
Senior Reporting/ Analytics Analyst
Deluxe (Formerly First Data)
05.2016 - 10.2019
Assistant Vice President/ Senior Project Analyst
Citibank
12.2011 - 05.2016
Assistant Vice President/ Senior Project Analyst: Public Sector Lockbox User Acceptance Testing
Citibank
02.2010 - 12.2011
Business Analyst/ User Acceptance Testing, Public Sector Lockbox
Citibank
12.2007 - 02.2010
Vice President/ Senior Instructor
Players Edge, Inc.
06.2005 - 12.2007
Senior Loan Analyst, Consumer Finance Division
MBNA AMERICA BANK, N. A.
06.1997 - 05.2005
High School Diploma -
William Penn High School