Dynamic Behavioral Health Specialist with a proven track record at Boys Town National Research Hospital - West, excelling in clinical assessments and crisis intervention. Demonstrated ability to lead and innovate, enhancing client coping mechanisms and fostering significant improvements in mental health outcomes. Skilled in both individual counseling and team collaboration, achieving goals with precision and empathy.
Overview
15
15
years of professional experience
Work History
Behavioral Health Specialist
Boys Town National Research Hospital - West
Boys Town, NE
07.2021 - Current
Provided direct patient care in a behavioral health setting, including assessment and treatment of mental health issues.
Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
Attended continuing education courses related to behavioral health topics.
Documented information for charts, progress reports, assessments and other paperwork within specific timeframes.
Guided clients in developing skills or strategies for dealing with problems.
Assisted clients in developing coping skills to manage stress, anxiety, depression, and other mental health issues.
Monitored client progress through regular assessments and documented changes in behavior or symptoms.
Account Sales Manager
Payless Office Products
Omaha, NE
04.2017 - 02.2021
Performed sales consultations and educated clients on products and services.
Performed administrative duties such as scheduling appointments, preparing presentations.
Maintained up-to-date records of all sales activities including quotes, contracts, and invoices.
Established new accounts and serviced existing accounts maintaining professional relationships.
Collaborated with other departments within the organization to ensure customer satisfaction.
Resolved customer complaints regarding sales and service.
Worked with cross-functional teams to achieve goals.
Owner / Operations Manager
All My Sons Moving & Storage Of Omaha
Omaha, NE
01.2010 - 03.2017
Built strong operational teams to meet process and production demands.
Structured HR consulting services to support clients during organizational developments and changes.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Oversaw financial management, budget management, accounting and payroll activities.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Some College (No Degree) -
Platte County Community College
Columbus, NE
Skills
Anger management
Clinical assessments
Individual counseling
Charting and other documentation
Client coping mechanisms
Crisis intervention
Timeline
Behavioral Health Specialist
Boys Town National Research Hospital - West
07.2021 - Current
Account Sales Manager
Payless Office Products
04.2017 - 02.2021
Owner / Operations Manager
All My Sons Moving & Storage Of Omaha
01.2010 - 03.2017
Some College (No Degree) -
Platte County Community College
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