Matthew Cedeno
Rebel Recovery FL INC
West Palm Beach,FL
2
Languages
9
years of professional experience
Administrative and accounting professional with experience in office management, data entry, bookkeeping, financial reconciliation, inventory management, customer service, and daily operations. Skilled in maintaining accurate records, entering and organizing data, handling confidential information, managing financial transactions, improving administrative processes, and supporting efficient business operations. Experienced in staff training, customer service, inventory coordination, and using accounting and business software to improve accuracy and efficiency.
Work History
Office Manager/Data Entry Clerk
11 Months- Implemented filing system improvements, enhancing document retrieval speed and accuracy for team members.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
E-Commerce Shopper
3 Months- Fulfilled online customer orders efficiently and accurately through Amazon/Whole Foods platform.
- Selected high-quality products and ensured orders met freshness and quality standards.
- Coordinated with team members to meet order deadlines and provide excellent customer service.
- Maintained a clean and organized workspace while ensuring timely deliveries.
Retail Sales Associate / Keyholder
2 Months- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Executed daily cash handling procedures with accuracy and integrity during transactions.
Bookkeeper
2 Years 8 Months- Reviewed and reconciled bank statements, identifying discrepancies, and implementing corrective measures to maintain financial integrity.
- Processed accounts payable and receivable transactions efficiently, improving liquidity and financial stability.
- Conducted regular audits to ensure data integrity, adherence to financial policies, and financial analysis to support business decisions and identify areas for improvement.
- Developed and implemented efficient bookkeeping processes to improve workflow and accuracy.
Front-of-House Operations Manager
1 Year 9 Months- Leveraged accounting software to automate bookkeeping tasks, increasing operational efficiency by 20%.
- Liaised with senior management to report on performance metrics, challenges, and solutions.
- Enforced strict cash-handling protocols to safeguard assets and reduce theft risks.
- Oversaw daily store operations to maintain efficient workflow and service standards.
- Managed daily business operations, optimizing workflows to ensure seamless productivity and efficiency.
- Resolved customer inquiries and issues promptly, driving high satisfaction and retention rates.
Cashier
8 Months- Processed transactions accurately and efficiently, maintaining a balanced cash drawer and minimizing errors.
- Collaborated with team members to improve store operations and enhance the overall shopping experience for customers.
- Trained new staff on company policies, cash handling procedures, and customer service protocols.
- Engaged with customers to build relationships and encourage repeat business through personalized service.
- Assisted in resolving customer complaints by providing quick and effective solutions.
Grocery Crew
4 Months- Assisted customers in locating products and provided exceptional service to enhance their shopping experience.
- Collaborated with team members to maintain a clean and organized store environment.
- Supported the loading and unloading of delivery trucks, ensuring accurate inventory counts.
Production and Inventory Coordinator
2 Years 6 Months- Maintained pantry and storage areas in compliance with health and safety standards.
- Developed storage and labeling systems to optimize efficiency and accessibility.
- Monitored inventory levels, and reported shortages to ensure timely restocking.
Education
- Finance
Skills
Financial analysis
Budget management
Customer service
Data analysis
Problem solving
Team building
Effective communication
HR planning
Expense reports
Supply chain logistics
Revenue generation
Work flow planning
Organizational management
Customer relationship management
Schedule oversight
Finance background
Data entry
Languages
Spanish
English
Timeline
Office Manager/Data Entry Clerk
Rebel Recovery FL INC
09.2025 - CurrentRead More
E-Commerce Shopper
Whole Foods Market Inc
07.2025 - 10.2025Read More
Retail Sales Associate / Keyholder
GNC Live Well
07.2025 - 09.2025Read More
Front-of-House Operations Manager
Stop & Shop
09.2023 - 06.2025Read More
Bookkeeper
Stop & Shop
10.2022 - 06.2025Read More
Cashier
Stop & Shop
02.2022 - 10.2022Read More
Grocery Crew
Stop & Shop
10.2021 - 02.2022Read More
Production and Inventory Coordinator
Our Lady of Fatima Roman Catholic Church
09.2017 - 03.2020Read More
Baruch College
from Finance
Read More
References
References available upon request.