MATTHEW C. GUNDAKER
Somerset
Summary
Professional Restaurant Manager with 25 years of experience in enhancing customer service and food preparation. Proven track record of creativity and meticulous attention to detail, leading to increased customer satisfaction and repeat business. Recognized for reliability and dedication, consistently exceeding expectations in fast-paced environments. Passionate about driving success and fostering a positive dining experience.
Overview
15
15
years of professional experience
Work History
Bar Manager
Ledger Restaurant & Bar
06.2016 - 01.2022
- Weekly meeting with distribution representatives
- Performing personnel duties such as interviewing, hiring, training, and disciplinary actions
- Maintaining purchase orders for product, supplies, equipment and services
- Marketing duties included: creating promotional events, creating ads and photos for social media, and introducing new products to customers
- Creating seasonal cocktail menus for dinner service and brunch
New Orleans Bar & Grill
06.2013 - 03.2016
- Constructed a rolling drink menu that included craft beers and wines
- Assessed guest demeanor and anticipated needs
- Mixed & poured juices according to projected business to promote efficiency
- Prepared & served a multitude of cocktails, beers, and wines
- Maintained a positive working environment
- Consistently kept bar/work areas clean and sanitary in compliance with bar standards, local, state, and federal laws
Table 16 Fine Dining
06.2011 - 06.2013
- Quickly evaluated needs of customers and provided special treatment for return guests
- Developed rapport with customers and generated repeat business through extensive food & wine knowledge and friendly attitude
- Provided detailed information and thorough knowledge of products and specials
- Trained new servers on service standards and policies of fine dining
- Setup special events, private parties, & wine dinners
Kitchen Manager/ General Manager
Serendipity
01.2022 - Current
- Oversaw daily kitchen operations, ensuring compliance with health and safety regulations.
- Managed inventory control and procurement processes to minimize waste and reduce costs.
- Trained and mentored staff on culinary techniques and kitchen best practices.
- Developed and implemented menu changes to enhance customer satisfaction and drive sales.
Education
High School Diploma -
Chancellor
Fredericksburg VA Skills
- Held the title of best bar and cocktails in the North Shore Magazine for two consecutive years
- Collaborates with wine and drink vendors to promote new products and develop custom drink menu’s
- Creates specialty drinks specific to customer base and food pairings
- Organize and facilitate training classes on drink and food knowledge
- Relied upon for the following administrative activities; Staffing, Book Keeping, Inventory Control, Cost Management, Calculate Drink Pricing
- Experienced in event planning and private parties
- ABC Bartenders School (Miami FL), Showtenders Bar Flair School (Miami FL)
Timeline
Kitchen Manager/ General Manager
Serendipity
01.2022 - Current
Bar Manager
Ledger Restaurant & Bar
06.2016 - 01.2022
New Orleans Bar & Grill
06.2013 - 03.2016
Table 16 Fine Dining
06.2011 - 06.2013
High School Diploma -
Chancellor