Matthew Chan
Queens,NY
Summary
Highly motivated and adaptable professional with a passion for learning and a proven ability to quickly grasp new concepts. Possessing a strong foundation in hospitality and food service as a waiter, I am committed to continuous growth and development. With a track record of effectively applying new knowledge to achieve results, I thrive in dynamic and challenging environments. Eager to leverage my skills and enthusiasm for learning to contribute to the success of a forward-thinking team or organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Popeyes
10.2018 - 06.2019
- Ability to engage with customers positively, handle inquiries, and resolve complaints efficiently, ensuring a satisfying dining experience.
- Knowledge of food handling and preparation techniques specific to Popeyes' menu items, maintaining high standards of food safety and quality.
Cashier
Mcdonalds
07.2019 - 08.2020
- Ability to work well with a team, supporting coworkers during busy periods, and contributing to a supportive and efficient work environment.
- Knowledge of and adherence to food safety guidelines and hygiene practices to ensure a safe eating environment for customers.
Busser
Blue Willow
03.2020 - 04.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Waiter
Kanahashi
07.2020 - 08.2021
- Strong verbal communication abilities for clearly taking orders, explaining menu items and specials, answering queries, and effectively communicating customer needs to the kitchen and bar staff.
- Skill in managing multiple tables and tasks simultaneously without compromising service quality, ensuring timely order placement, delivery, and table clearing.
- Ability to work harmoniously with the rest of the restaurant staff, including other waiters, kitchen crew, and management, to ensure smooth operation and customer satisfaction.
Business Owner
Boba Books
04.2021 - 10.2024
- Capability to build and maintain relationships with customers through effective communication and customer service.
- Willingness to adapt to changes in the market, customer preferences, and technology to stay competitive in the online manga book industry.
- Ability to create engaging content related to manga books, such as blog posts, videos, or social media posts, to attract and retain customers.
Real estate internship
Sandy realty
02.2023 - 01.2024
Education
High school -
Benjamin N Cardozo
Bayside, NYBusiness Management -
Queens College
Flushing, NYSkills
- Customer Service
- Willing to learn
Certification
ServSafe Food Handler
ServSafe Alcohol
Timeline
Real estate internship
Sandy realty
02.2023 - 01.2024
Business Owner
Boba Books
04.2021 - 10.2024
Waiter
Kanahashi
07.2020 - 08.2021
Busser
Blue Willow
03.2020 - 04.2021
Cashier
Mcdonalds
07.2019 - 08.2020
Cashier
Popeyes
10.2018 - 06.2019
High school -
Benjamin N Cardozo
Business Management -
Queens College