Matthew Chan

• Utilized various teaching strategies including visual aids, role-playing exercises or other interactive activities.
• Evaluated student progress through assessments, quizzes and exams.
• Maintained detailed records of tutoring sessions including notes about topics covered and student progress.
• Assisted high school students in developing a comprehensive study plan to achieve their academic goals.
• Provided individualized instruction on topics such as English, math, science and social studies.
• Identified areas where further assistance was necessary due to challenges faced by some students.

• Cleared, cleaned and sanitized booth and chair cushions and tables.
• Cleared tables to maintain high turnover rate and minimize wait times.
• Swept, mopped and removed debris from dining room floors.
• Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
• Served water, coffee and soft drinks and offered refills to promote excellent customer service.
• Transported filled bus tubs to kitchen dishwashing area.
• Restocked condiments and drink station supplies to maintain customer satisfaction.
• Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
• Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
• Observed tables to tend to guest needs and identify customer service opportunities.

• Performed technical analysis to determine future financial performance.
• Developed and maintained relationships with customers and assisted in generating sales opportunities.
• Oversaw key account relationships by gaining in-depth understanding of needs and interacting directly with key clients.
• Monitored market trends, competitor strategies and market suppliers to evaluate opportunities to reduce costs.
• Revenue Generated $102,243 in two weeks
• Assisted clients with option trades, macroeconomic analysis, and daily market breakdowns
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• Executed financial due diligence and created valuation model to establish enterprise value and purchase price.

• Designed comfortable tutoring environment conducive to learning.
• Assisted students in finding useful study methods to enhance academic performance.
• Researched or recommend textbooks, software, equipment, or other learning materials to complement tutoring.
• Engaged students and made lessons entertaining to hold interest and encourage learning.
• Taught students how to study, take notes and complete test questions.
• Developed handouts, study materials and quizzes.
• Emphasized importance of good study habits and devised homework schedules to assist students in implementing tailored study plans.

• Established core metrics for projects based upon client needs.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Improved operations by working with team members and customers to find workable solutions.
• Achieved mutual agreements and cleared up miscommunications by working with all parties to reach win-win solutions.
• Created agenda, materials and communications for team meetings.
• Completed projects with senior engineers and offered personal insight.
• Supported senior engineers by organizing presentations using Excel.
• Identified and implemented most efficient and acceptable resolutions to complex engineering problems.

I worked 8 hours a day, two days a week as a student volunteer within the Division of Planning of CALTRANS. My direct supervisor was Siew Mei Tan, senior transportation engineer who took me under her wing throughout all the professional aspects involved in engineering. I was learned about how technical reports are prepared and the necessary requirements for completing engineering documents. In addition, I was taught how to prepare maps and review various documents.

• Assisted senior engineers by troubleshooting and solving problems in timely manner.
• Reviewed and interpreted engineering blueprints and drawings to determine best approaches to a project.
• Followed all government and corporate work safety policies and regulations