Matthew Chang
San Diego,CA
Summary
Versatile Bartender with over 15 years of cumulative hands-on experience using correct techniques and liquid measurements to expertly prepare alcoholic drinks. Creative and artistic team player with updated knowledge of menu items. Dedicated to providing positive customer experience to build loyal customer base.
Overview
28
28
years of professional experience
Work History
Bartender
Glassdoor at the Porto Vista
San Diego , CA
2023.07 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Adhered to state regulations regarding serving alcohol responsibly.
Bartender
City Cruises by Hornblower
San Diego , CA
2022.10 - 2022.12
- Upsold customers from shelf to premium brands to help boost sales.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
Bartender
Nunu's Cocktail Lounge
San Diego , CA
2015.11 - 2017.11
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Upsold customers from shelf to premium brands to help boost sales.
- Balanced daily registers and generated sales reports for management.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Collected and organized daily till totals and tips.
Bartender
Maloney's Tavern
San Diego , CA
2000.01 - 2013.05
- Maintained detailed inventory of bar supplies and stocked work areas.
- Restocked beer and liquor regularly and after special events.
- Monitored patron alcohol consumption to encourage safety.
- Balanced daily registers and generated sales reports for management.
- Prepared specialty drinks to support servers.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Promoted events and menu specials on Twitter and Facebook, increasing brand awareness and patron engagement.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Upsold customers from shelf to premium brands to help boost sales.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Completed regular bar inventories and daily requisition sheets.
Doorman/Barback
Maloney's Tavern
Flagstaff , AZ
1998.05 - 1999.12
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Checked identification for each person purchasing alcohol.
- Removed and disposed of bags from trash receptacles in and around bar area.
- Sliced and pitted fruit used to garnish drinks.
- Stayed up-to-date on large selection of local beers and specials to aid in customer inquiries.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
Doorman
Monte Vista Lounge
Flagstaff , AZ
1996.08 - 1997.05
- Checked identification for each person purchasing alcohol.
- Replenished bar glasses, garnishes and condiments.
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Cleaned up spills and brought replacement items to tables.
- Removed and disposed of bags from trash receptacles in and around bar area.
- Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
Owner/Operator
L&L Hawaiian BBQ
San Diego , CA
2004.07 - 2022.04
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Led startup and creation of operational procedures and workflow planning.
- Set pricing structures according to market analytics and emerging trends.
Education
High School Diploma -
Mid-Pacific Institute
Honolulu, HI06.1995
Hotel/Restaurant Management
Northern Arizona University
Flagstaff, AZSkills
- Customer Service Management
- Quality Assurance
- Business Leadership
- Sales Tracking
- Staff Scheduling
- Management Team Building
- Performance Assessment
- Process Improvements
- Performance Evaluation and Monitoring
- Cost Reduction
- Staff Development
- Hiring and Onboarding
Additional Information
- Responsible Beverage Server (RBS) Certified Verification code:149jbc-j84c3j0
- ServSafe Food Manager (SSFM) Certified Certificate# 17654138
- California Sexual Harassment Management Training Certified
Timeline
Bartender
Glassdoor at the Porto Vista
2023.07 - Current
Bartender
City Cruises by Hornblower
2022.10 - 2022.12
Bartender
Nunu's Cocktail Lounge
2015.11 - 2017.11
Owner/Operator
L&L Hawaiian BBQ
2004.07 - 2022.04
Bartender
Maloney's Tavern
2000.01 - 2013.05
Doorman/Barback
Maloney's Tavern
1998.05 - 1999.12
Doorman
Monte Vista Lounge
1996.08 - 1997.05
High School Diploma -
Mid-Pacific Institute
Hotel/Restaurant Management
Northern Arizona University
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