Matthew Charette
Rosedale,LA
Summary
With a proven track record at Hugg & Hall Equipment, I excel in mechanical troubleshooting and fostering strong client relationships. Leveraging skills in hydraulic or electrical systems and customer service, I've significantly enhanced equipment reliability and client trust. My expertise not only solves complex issues but also mentors new technicians, driving service quality and operational excellence.
Overview
18
18
years of professional experience
Work History
Heavy Field Maintenance Technician
Hugg & Hall Equipment
Broussard, LA
01.2021 - Current
- Optimized equipment performance with regular inspections, adjustments, and calibrations.
- Leveraged advanced problem-solving skills to identify root causes of equipment failures, implementing lasting solutions that minimized future occurrences.
- Enhanced system reliability through diligent troubleshooting and repair of malfunctioning components.
- Increased customer satisfaction by providing expert advice on proper equipment usage and care.
- Coordinated closely with customers and other departments to address equipment-related issues impacting production or operations efficiently.
- Participated in ongoing training sessions to stay current with industry best practices and emerging technologies.
- Supported new technician training by sharing expertise in field maintenance techniques and processes.
- Adapted quickly to new tools, software applications, and diagnostic equipment when introduced into the workplace environment.
- Established strong working relationships with clients, fostering trust in our services and promoting repeat business.
- Inspected and delivered new and used equipment and explained operation and routine maintenance protocols to customers.
- Served as an unofficial Lead Technician and onsite trainer
Mechanic
Coast Machinery LLC
Baton Rouge, LA
09.2020 - 01.2021
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and track jobs to preserve performance and reliability of vehicles.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Disassembled defective parts to make proper repairs.
Heavy Field Maintenance Technician
Hugg & Hall Equipment
Broussard, LA/Gonzales, La
03.2017 - 09.2020
- Optimized equipment performance with regular inspections, adjustments, and calibrations.
- Leveraged advanced problem-solving skills to identify root causes of equipment failures, implementing lasting solutions that minimized future occurrences.
- Enhanced system reliability through diligent troubleshooting and repair of malfunctioning components.
- Increased customer satisfaction by providing expert advice on proper equipment usage and care.
- Coordinated closely with customers and other departments to address equipment-related issues impacting production or operations efficiently.
- Participated in ongoing training sessions to stay current with industry best practices and emerging technologies.
- Supported new technician training by sharing expertise in field maintenance techniques and processes.
- Adapted quickly to new tools, software applications, and diagnostic equipment when introduced into the workplace environment.
- Established strong working relationships with clients, fostering trust in our services and promoting repeat business.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Resident Field Mechanic
Louisiana Lift and Equipment
Broussard, LA
08.2015 - 03.2017
- Optimized equipment performance with regular inspections, adjustments, and calibrations.
- Leveraged advanced problem-solving skills to identify root causes of equipment failures, implementing lasting solutions that minimized future occurrences.
- Enhanced system reliability through diligent troubleshooting and repair of malfunctioning components.
- Increased customer satisfaction by providing expert advice on proper equipment usage and care.
- Coordinated closely with customers and other departments to address equipment-related issues impacting production or operations efficiently.
- Established strong working relationships with clients, fostering trust in our services and promoting repeat business.
Mechanical Maintenance Technician
Schlumberger
Broussard, LA
07.2012 - 08.2015
- Coordinated effectively with cross-functional teams during shutdowns or major repairs, optimizing productivity during critical periods while minimizing overall downtime.
- Assisted in reducing downtime by implementing effective maintenance schedules and protocols.
- Contributed to a safer working environment by addressing potential hazards and promptly resolving any issues found during routine checks.
- Served as an on-call technician, providing prompt response and resolution to emergency situations that required immediate attention.
Lead Barback
The Wild Beaver Saloon
01.2012 - 07.2012
- Supported bartenders in providing exceptional service through timely glassware cleaning and restocking.
- Cultivated loyal clientele through friendly interactions and attentive service, fostering strong relationships with patrons.
- Promoted positive work environment through proactive assistance to colleagues during peak hours.
- Elevated overall guest experience through keen observation of patron preferences, anticipating needs before they arose.
- Ensured smooth operations by assisting with inventory management and promptly replenishing low stock items.
- Maintained a clean and organized workspace, leading to increased efficiency and productivity among staff.
Maintenance Person
Beyond the Edge
Nashville, TN
04.2011 - 07.2012
- Enhanced equipment reliability by conducting regular preventive maintenance and repairs.
- Extended the lifespan of machinery by implementing effective lubrication schedules and procedures.
- Ensured seamless operations during emergencies with prompt response to incidents requiring immediate attention, such as power outages or water leaks.
- Supported cost-saving initiatives by maintaining an inventory of spare parts and materials for quick access during repairs.
Team Leader (Highest Rank Corporal E-4)
United States Marine Corps
Multiple
08.2006 - 04.2011
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Lead team into combat in 2010 in Afghanistan
Education
Taylor Masters Program (Complete) - Taylor Forklift Maintenance
Taylor Machine Works
Louisville, MS01-2019
Diploma In Auto-Diesel Tech With Heavy Equipment - Auto-Diesel Tech With Heavy Equipment Maintenance
Nashville Auto-diesel College
Nashville, TN07-2012
Military Leadership And Instruction
United States Marine Corps
Jacksonville, NC12-2009
Skills
- Power Tools Operation
- Maintenance Planning
- Mechanical Troubleshooting
- Hydraulic systems
- Pneumatic Systems
- Electrical diagnostics
- Schematic Interpretation
- Troubleshooting and repair
- Customer Service
- Service Quality
- Relationship Building
- Training and mentoring
Timeline
Heavy Field Maintenance Technician
Hugg & Hall Equipment
01.2021 - Current
Mechanic
Coast Machinery LLC
09.2020 - 01.2021
Heavy Field Maintenance Technician
Hugg & Hall Equipment
03.2017 - 09.2020
Resident Field Mechanic
Louisiana Lift and Equipment
08.2015 - 03.2017
Mechanical Maintenance Technician
Schlumberger
07.2012 - 08.2015
Lead Barback
The Wild Beaver Saloon
01.2012 - 07.2012
Maintenance Person
Beyond the Edge
04.2011 - 07.2012
Team Leader (Highest Rank Corporal E-4)
United States Marine Corps
08.2006 - 04.2011
Taylor Masters Program (Complete) - Taylor Forklift Maintenance
Taylor Machine Works
Diploma In Auto-Diesel Tech With Heavy Equipment - Auto-Diesel Tech With Heavy Equipment Maintenance
Nashville Auto-diesel College
Military Leadership And Instruction
United States Marine Corps