Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Volunteer Experience
Timeline
Generic

Matthew Chhen

Temple City,CA

Summary

Dedicated and compassionate Registered Nurse with experience in the acute care setting providing high-quality care within the medical-surgical /telemetry units. Demonstrates adaptability and thrives high-paced and high-pressure environments. Ensures the safety and quality of care for patients is the number one priority. Proven ability to perform comprehensive patient assessments, administer medications, and collaborate with multidisciplinary teams to develop and execute individualized care plans.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Restaurant Owner

Chinatown Express
01.2015 - 03.2024
  • Management of 8-12 employees; Trained new and current employees: proper food handling, reliable customer service, time management skills, and the importance of team collaboration
  • Continuously collaborated with partners and managers involving quality improvement and quality assurance
  • Utilized customer service skills with an average of 450-500 customers on weekdays and 800-900 customers on weekends
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Monitored and audited daily sales
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Consistent focus on cost efficiency involving inventory and food sales.


Registered Nurse - Medical-Surgical / Telemetry Unit

Encino Hospital Medical Center
08.2017 - 05.2020
  • Patient Care: Provided comprehensive nursing care to a diverse patient population, including those with chronic illnesses, post-surgical recovery, and acute medical conditions.
  • Telemetry Monitoring: Monitored patients' cardiac rhythms and vital signs using telemetry equipment, promptly identifying and responding to changes in heart rate, rhythm, and overall patient status.
  • Assessment and Planning: Conducted thorough patient assessments, developed individualized care plans, and implemented evidence-based interventions to optimize patient outcomes.
  • Medication Administration: Administered medications and treatments as prescribed, including IV therapy, and managed complex medication regimens while monitoring for efficacy and adverse effects.
  • Collaboration: Worked closely with multidisciplinary teams, including physicians, specialists, and other healthcare professionals, to coordinate care and ensure holistic patient management.
  • Patient Education: Educated patients and families about medical conditions, treatment plans, and self-care techniques to promote better health management and patient compliance.
  • Documentation: Maintained accurate and up-to-date patient records, including assessment findings, treatment plans, and progress notes, ensuring compliance with legal and organizational standards.
  • Emergency Response: Responded to and managed medical emergencies and critical situations, utilizing advanced clinical skills and protocols to stabilize patients and ensure swift intervention.

Restaurant Owner

New Chinatown Express, Inc.
01.2011 - 07.2014
  • Management of 8-10 employees; Efficiently controlled inventory of food products and equipment on a weekly basis to minimize foods costs; Trained employees to effectively provide great customer service
  • Served an average of 285-300 customers on weekdays and an average of 450-500 customers on weekends; Ensured proper food safety and quality to meet and/or exceed expectations of Department of Public Health;
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

Education

Bachelor of Science: Nursing -

West Coast University
North Hollywood, CA
05.2017

Skills

  • Certified in Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS)
  • Strong critical thinking and problem-solving skills in fast-paced environments
  • Excellent communication and interpersonal skills for effective patient and team interactions
  • Experienced in managing complex care needs and coordinating with interdisciplinary teams

Accomplishments

  • Awarded employee of the month on the Medical-Surgical/ Telemetry unit at Encino Hospital Medical Center.

Certification

  • CA Registered Nurse, 10/24
  • ACLS Certification, 08/24
  • BLS Certification, 07/24
  • NIH Stroke Scale Training & Certification, Never
  • Hospital Fire & Life Safety Certificate, Never
  • ECG & Pharmacology Certification, Never
  • Customer Guidelines for Compassionate Care Certificate, Never

Volunteer Experience

  • Glendale Adventist Medical Center, Glendale, CA, 90, Lead position in 'Mission in Action' public health program; provided care & comfort to patients and families in ED; utilize skills in therapeutic communication and therapeutic play; offer hydration and nutritional snacks; promote infection control and prevention; provided stroke education to patients and families. Utilized a leadership role by providing education, management skills, and monitoring student colleagues. Worked alongside leads from various departments, human resource director, and stroke director.
  • Midnight Mission, Skid Row, Los Angeles, CA, 8, Assisted in food preparation, cleaning of kitchen and dining area; Serve food and beverages to the homeless and those in need; participate in team collaboration with facility staff, community members and classmates.
  • March of Dimes Walk, Exposition Park, Los Angeles, CA, 8, Assist in setting up medical aid check points throughout event route; provide medical aid and offered hydration to event participants, provide health and safety precautions throughout event; assist in clean up following event and offer assistance to participants and families.
  • Mental Health Courthouse, Los Angeles, CA, 8, Exposure to mental health patients undergoing criminal defenses, mental health holds, facility transfers, and approval of power of attorney.
  • Fire House Youth Ministries, Los Angeles, CA, 8, Assist in event set-up and clean-up; Greet and check-in attendees of youth outreach event; utilize therapeutic communication with staff members, youth attendees, and family members; participate in event games and group activities.

Timeline

Registered Nurse - Medical-Surgical / Telemetry Unit

Encino Hospital Medical Center
08.2017 - 05.2020

Restaurant Owner

Chinatown Express
01.2015 - 03.2024

Restaurant Owner

New Chinatown Express, Inc.
01.2011 - 07.2014

Bachelor of Science: Nursing -

West Coast University
  • CA Registered Nurse, 10/24
  • ACLS Certification, 08/24
  • BLS Certification, 07/24
  • NIH Stroke Scale Training & Certification, Never
  • Hospital Fire & Life Safety Certificate, Never
  • ECG & Pharmacology Certification, Never
  • Customer Guidelines for Compassionate Care Certificate, Never
Matthew Chhen