Matthew Cidade
Fall River,MA
Summary
Organized Car Detailing with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Car Detailer
Enterprise Rent-A-Car
03.2017 - 12.2023
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Provided exceptional customer service and addressed customer inquiries.
- Test drove vehicles and reported identified issues to management.
- Refilled gas tanks and documented fluid levels.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
Shipping and Receiving
Commonwealth Soap & Toiletries
06.2011 - 01.2017
- Improved shipping efficiency by streamlining processes and organizing the warehouse layout.
- Managed incoming shipments, ensuring accurate inventory control and timely processing of goods.
- Trained new team members in company procedures, enhancing overall department performance through knowledge sharing.
- Implemented safety measures within the warehouse environment, reducing workplace accidents and fostering a culture of safety awareness among colleagues.
Sales Associate
Walmart
10.2009 - 10.2010
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Diman Regional Vocational Tech High School
Fall River, MA06.2010
Skills
- Vehicle Inspection
- Automotive Detailing
- Work Planning
- Power Equipment Operation
- Fabric Treatment
- Customer Service
- Relationship Building
- Stain Removal
- Interior and Exterior Cleaning
- Time management
- Attention to detail
- Interior detailing
- Odor elimination
Timeline
Car Detailer
Enterprise Rent-A-Car
03.2017 - 12.2023
Shipping and Receiving
Commonwealth Soap & Toiletries
06.2011 - 01.2017
Sales Associate
Walmart
10.2009 - 10.2010
High School Diploma -
Diman Regional Vocational Tech High School
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