Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Cira

New Lebanon,OH

Summary

Dynamic Center Store Manager at Casey's General Store with a proven track record in operational efficiency and employee training. Expert in workload management and ensuring food safety standards. Successfully guided teams to enhance customer satisfaction and streamline store operations, demonstrating strong leadership and communication skills.

Overview

18
18
years of professional experience

Work History

Center Store Manager

Casey's General Store
New Lebanon, OH
11.2023 - Current

Oversee The Day to Day Operations of The Store, Assist The General Manager. Guiding Employees, Training, Ensuring Standards are Being Met, Doing Counts, Making Sure Food Safety Standards are being Met, Stepping Up to Run The Store in the General Manager's Absence, Vendor Relations, and Customer Satisfaction.

Dispatch Manager

Regional Medical Transportation
West Alexandria, OH
07.2023 - 10.2023

Dispatch The Crews/Drivers, Oversee The Dispatch Operations, Schedule Crews, Supervise The Building, Billing, Collections, Liaison to Our Patients as Well as Our Contracted Facilities, and Assist The Owner in Daily Opertions

Senior Dispatcher Night Lead

Medpro LLC
Eaton, OH
07.2015 - 07.2023

Dispatch All Crews on Emergency/Non Emergency Calls, Call Taker, Billing, Light Administrative, Liaison for Patients as Well as Facilities, Schedule Transports, Schedule Employees, Oversee All After Hours Operations/Personnel, Monitor Company Owned Vehicles as Well as All Company Owned Sites, Back-Up Driver/Crew Member, County Coroner Livery Driver, Courier, Training, and Assist The 3 Owners as well as the HR Manager

Field Training Officer/ Dispatch Night Lead

E.M.T. Inc
Eaton, OH
10.2007 - 07.2023

At The Start of My Employment with This Firm. I was a Field Training Officer. Training Road Crews, and Wheelchair Drivers. Trained Employees in Driving Emergency Vehicles as Well as Wheelchair Vans, Patient Interaction, Paperwork, Company/Public Communications, Employee Liaison with Management, Oversee Field Operations, Back-Up Driver, On Call for Emergencies in the Field, Assist The Supervisors, and County Coroner Livery Driver. For The 1st 4 Years. The Latter Half of My Employment I was a Dispatcher. Which Included, and Not Limited to. Dispatching Emergency/Non Emergency Calls, Call Taking, Dispatching Life Flight Calls, Dispatching Back-Up Calls for The City of Eaton, Scheduling Calls, Scheduling Crews/Drivers, Communication with All Supervisors, In Charge of The Entire Building, Monitor All Vehicles/Company Owned Properties Throughout The Tri-State Area, Train New Dispatchers/Call Takers, Address Concerns Down to Other Employees, and, Overseeing All After Hours Operations.

Education

Basic EMT - EMT Basic

MVCTC
Clayton, OH

High School Diploma - General Studies

Eaton High School
Eaton, OH

High School Diploma - Early Childhood Care And Education

MCJVS
Clayton, OH

Skills

Shelf stocking

Operational efficiency

Employee training

Workload management

Timeline

Center Store Manager

Casey's General Store
11.2023 - Current

Dispatch Manager

Regional Medical Transportation
07.2023 - 10.2023

Senior Dispatcher Night Lead

Medpro LLC
07.2015 - 07.2023

Field Training Officer/ Dispatch Night Lead

E.M.T. Inc
10.2007 - 07.2023

Basic EMT - EMT Basic

MVCTC

High School Diploma - General Studies

Eaton High School

High School Diploma - Early Childhood Care And Education

MCJVS
Matthew Cira