Genesys Work Force Management

Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
• Responsible for marketing application and match of potential advanced surgical fellowship applicants to national and Canadian medical institutions.
• Reviewed, edit and maintained all financial grant applications for processing and scoring for medical funding foundation.
• Coordinated annual appreciation reception for fellows, major corporate sponsors and individual donors at a major medical conference.
• Managed all aspects of membership customer service, including prospecting, retention, account billing, establishing new accounts, correspondence, marketing materials/membership outreach campaigns, website updates and collections.
• Responsible for accounts' payable, receivable, quarterly sales tax tracking and maintaining employee payroll; database management, tracking of merchandise including sales and inventory.
• Corresponded with international clients regarding website sales.
• Marketing, product placement, customer service, and social media via Facebook and Twitter.
• Attended industry events and local car club meetings to increase and maintain company visibility.
• Implemented audit of all vendor accounts and streamlined cost effective saving and reductions, resulting in increased revenue approximately by 10%.
• Responsible for accounts payable and receivables, maintaining employee payroll for a staff of 18.
• Ordered and tracked all raw materials and supplies for production, employee safety to enforce federal and state safety regulations and labor law codes.
• Customer and client liaison, responsible for arranging installations, repairs and conflict resolution.
• Assisted the President with construction contracts and conformance requirements, proposals and job cost estimates.
• Led staff with weekly production meetings to ensure production time limits and keep expenditures within estimated job cost.
Genesys Work Force Management
Ika Production
Oracle Fusion
Concur
Sircon
Canva Design
Microsoft Office
Genesys Cloud
Microsoft PowerPoint