Matthew Clark
Flanders,NJ
Summary
Resourceful distribution technician recognized for high productivity and efficient task completion. Expertise in inventory management, logistics coordination, and supply chain optimization. Proven ability in problem solving, time management, and adaptability to dynamic environments, ensuring seamless operations and workflow continuity.
Overview
18
18
years of professional experience
Work History
Distribution Technician III
Jersey Central Power & Light
09.2024 - Current
- Demonstrating and directing a solid commitment to all aspects of safety.
- Performing regulated PUC-driven ESSS circuit inspections.
- Performing circuit inspections and patrols for maintenance programs, condition work, proposed projects, and regulatory required projects.
- Utilizing geographical information system (GIS)/Gatekeeper Distribution Line Inspections (DLI) software reports to review progress of inspections by site and units for ESSS automated inspections performed with MDT/TOUGHBOOK tool.
- Initiating follow up work for repairs needed in SAP (DX notifications) and release to customer request work scheduling (CREWS).
- Entering M3 repairs completed during ESSS inspections on the SAP order number.
- Working with the Line Shops on repair work requests. Track and monitor all repairs for each line shop.
- Updating recloser records and resolved missing or incorrect information in SAP and GIS post-ESSS inspections.
- Following up with Mapping and Records group on any required GIS changes resulting from ESSS inspection activities.
- Created new processes to integrate ESSS inspection and repair activities with ongoing Operating Company activities.
- Followed up on concerns and issues from ESSS activities, supporting Line Supervisors and Planners to ensure compliance with Operating Company, Corporate Regulatory, and PUC requirements.
- Participating in Public Utilities Commission (PUC) desk audits of the ESSS Inspection Programs.
- Coordinating ESSS Inspection Program audits performed by the Corporate Internal Auditing Group or Corporate Operations Services Groups.
- Responding in a timely manner to customer and commission inquiries concerning reliability and voltage conditions. This may include EMF (Electric and Magnetic Fields), Radio Frequency Interference (RFI) inquiries or short circuit analysis.
- Created data for contractors to facilitate pole inspections, auditing contractor reports, and updating records as necessary.
- Assisting during emergencies and storm-related activities and travel to various off-site locations as well as FirstEnergy office locations, training facilities and customer sites, when requested.
Journeyman/ Lineman
Public Service Electric & Gas
10.2018 - 09.2024
- Transfer construction, change insulators, cross arms, pins, and make other similar repairs on energized 13kV pole line transmission circuits.
- Construct, install, remove and maintain items such as, but not limited to: Poles, crossarms, guy wires, and line hardware.
- Install, sag, remove and maintain line conductors including splicing, tapping, and the making of dead ends; install, remove and maintain messengers; install and remove aerial cables and cable laterals on poles.
- Diagnosed and resolved electrical issues as Troubleshooter, ensuring minimal downtime and maintaining system integrity.
- Perform any work required on isolated towers, install, remove and maintain distribution, 13 and 26 kV conductors and accessories on tower lines.
- Locate faults on 13 and 26 kV transmission and on distribution circuits, including associated equipment.
- Make voltage and load tests on energized distribution circuits or equipment.
- Conducted thorough inspections of construction to ensure safety and reliability by tightening hardware, tying in conductors, and changing insulators and pins.
- Under the supervision of an engineer or supervisor, make special tests on distribution equipment and phase-out or parallel distribution circuits and equipment.
- Performs work on de-energized lines and assists Linemen/Linewomen on energized secondary lines.
Stockhandler
Public Service Electric and Gas
Secaucus, New Jersey
06.2014 - 10.2018
- Operated forklifts to move stock efficiently within warehouse spaces.
- Operated forklift and various machinery to support efficient warehouse workflow.
- Managed inventory within warehouse to maintain accuracy and streamline operations.
- Maintained inventory accuracy through regular stock checks and adjustments.
- Collaborated with team members to ensure timely loading and unloading of materials.
Collections Specialist
Konika Minolta
02.2014 - 06.2014
- Managed customer accounts to ensure timely payments and reduce outstanding balances.
- Conducted outbound calls to investigate and clarify origins of past due balances, improving collection accuracy.
- Collaborated with customers to identify and resolve account issues, enhancing customer satisfaction.
- Communicated with clients to resolve payment disputes and clarify billing inquiries.
- Utilized collection software to track payment histories and account statuses.
Customer Order Fulfillment
National Grid
10.2013 - 02.2014
- Coordinated with customer-hired contractors to restore electrical and gas service for new construction or service upgrades.
- Issued field orders to electric and gas departments to facilitate timely service delivery.
- Maintained customer accounts by accurately inputting contractor-provided information on work performed at businesses or homes.
Gas Operations (Gas Mechanic)
National Grid
04.2013 - 10.2013
- Maintained and repaired underground natural gas lines to ensure safe and reliable service.
- Control and regulate gas pressures.
- Certified in electro fusing and butt fusing techniques for plastic gas lines, ensuring compliance with industry standards.
- Provided and upgraded new service to residential and commercial customers, enhancing overall service delivery.
Commercial Collections Rep
National Grid USA
Syracuse, New York
04.2009 - 04.2013
- Investigated past-due balances and processed account bankruptcies to minimize financial losses for the company.
- Coordinated with internal divisions to execute court-ordered service disconnections for nonpayment, ensuring compliance with legal requirements.
- Resolved customer account issues through direct communication and research, enhancing customer satisfaction and retention.
- Assisted residential customers facing special conditions to ensure uninterrupted service.
Loss Prevention Assistant
Sears Holding Co. & Macy's Department Store
10.2007 - 04.2009
- Monitored CCTV footage to identify and detain shoplifters in retail environment.
- Deterred theft and maximized profit within large volume retail store through strategic loss prevention measures.
- Collaborated with regional LP task force to combat county-wide theft in retail stores by developing and implementing targeted programs to minimize monetary loss.
Education
Course completion - criminal justice
Onondoga Community College
Syracuse, NY01.2007
high school diploma -
Liverpool High School
Liverpool, NY01.2005
Skills
- GIS mapping
- Equipment maintenance
- SAP management
- GIS software
- Data analysis
- Data analysis
Hobbies and Interests
- Habitat for Humanity Volunteer, Spring 2009 - 02/01/13
- Community Programs Volunteer, Spring 2009 - 02/01/13
References
References are available upon request
Timeline
Distribution Technician III
Jersey Central Power & Light
09.2024 - Current
Journeyman/ Lineman
Public Service Electric & Gas
10.2018 - 09.2024
Stockhandler
Public Service Electric and Gas
06.2014 - 10.2018
Collections Specialist
Konika Minolta
02.2014 - 06.2014
Customer Order Fulfillment
National Grid
10.2013 - 02.2014
Gas Operations (Gas Mechanic)
National Grid
04.2013 - 10.2013
Commercial Collections Rep
National Grid USA
04.2009 - 04.2013
Loss Prevention Assistant
Sears Holding Co. & Macy's Department Store
10.2007 - 04.2009
Course completion - criminal justice
Onondoga Community College
high school diploma -
Liverpool High School