Matthew Coe
Newport News,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Sales Team Lead
Ferguson Enterprises LLC
10.2021 - Current
- Assist, coach, and train associates on the team to ensure outstanding customer service and quick order turnaround time.
- Collaborate with and assist Territory Sales Mangers and Area Sales Manager alike to ensure all needs are met in a timely and accurate manner.
- Ensure the overall team moral is top notch by setting up weekly meetings and after work events on a monthly basis.
- Delegate special projects to team members to promote growth with each associate on the team.
- Assist management with performance reviews and monthly one on ones, as well as approve weekly working hours in workday when needed.
Inside Sales Representative
Ferguson Enterprises LLC
06.2018 - 10.2021
- Answer customer's questions regarding products, pricing, and availability.
- Increase sales revenue by building strong relationships with customer's and providing product recommendations.
- Maintain up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Assist outside sales representatives and Area Sales Managers ensuring outstanding customer satisfaction.
- Mentor of the team, assisting fellow associates with any questions that may arise.
Sales Manager
Aarons Furniture Store
01.2016 - 06.2018
- Manage a team of six associates ensuring growth of sales, customer satisfaction, and overall team moral.
- Handle customer relations issues, enabling quick resolution, and customer satisfaction.
- Resolve customer issues quickly to close deals and boost satisfaction.
- Increase sales revenue by developing and implementing effective sales strategies.
- Build long-lasting customer relationships through excellent customer service and consistent followups.
Education
GED -
Warwick High School
Newport News, VA07.2013
Skills
- Team Leadership
- CRM proficiency
- Sales strategy
- Power BI
- Microsoft Excel
- Performance Assessment
Timeline
Sales Team Lead
Ferguson Enterprises LLC
10.2021 - Current
Inside Sales Representative
Ferguson Enterprises LLC
06.2018 - 10.2021
Sales Manager
Aarons Furniture Store
01.2016 - 06.2018
GED -
Warwick High School