Matthew Collins
Trumann,AR
Summary
Accomplished delivery driver with a strong work ethic and a commitment to safety, honed at TMS International. Proven track record of on-time deliveries and exceptional customer service, utilizing defensive driving techniques and meticulous vehicle inspections to ensure cargo integrity. Recognized for adaptability in challenging conditions, enhancing operational efficiency and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Truck Driver
TMS International
06.2024 - Current
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Collaborated with team members to streamline processes and improve overall efficiency.
- Reduced downtime by promptly reporting and addressing maintenance issues.
- Contributed to culture of safety, participating actively in safety meetings and trainings.
- Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
- Improved fuel efficiency, adopting eco-friendly driving practices.
- Enhanced safety by conducting regular vehicle inspections and routine maintenance.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Delivery Driver/ Installer
Metro Appliances & More Inc.
09.2020 - 06.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
- Enhanced team knowledge by sharing best practices for navigation and time management.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Improved delivery accuracy by diligently checking orders before departure.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
Delivery Driver
E.C. Barton
08.2015 - 09.2020
- Transported goods to residential and commercial addresses efficiently.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Education
N/A - N/A
East Poinsett County
Lepanto, AR05.2015
Skills
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Dependable and reliable
- Transportation safety
- Attention to detail
- Vehicle inspection
- Inclement weather driving
- Customer-oriented
- Basic computer literacy
- Flexible schedule availability
- Accurate record keeping
- Defensive driving techniques
- Heavy lifting
- Order picking and processing
- Time management
- Loading and unloading
- Weather awareness
I like to play sports whenever I get a chance. Examples are softball and basketball.
My hobbies include staying active playing softball on my churches team when it is season for it.
I like playing pick up basketball when ever my friends or coworkers are playing.
Timeline
Truck Driver
TMS International
06.2024 - Current
Delivery Driver/ Installer
Metro Appliances & More Inc.
09.2020 - 06.2024
Delivery Driver
E.C. Barton
08.2015 - 09.2020
N/A - N/A
East Poinsett County
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