Matthew Connerty
Somerville,MA
Summary
Versatile and driven professional with a strong foundation in video data analysis, client services, and corporate operations support. Adept at managing complex logistical tasks, coordinating large-scale office moves, and supporting senior leadership with high-level administrative functions. Recognized for a personable, upbeat approach that strengthens team morale and enhances workplace culture. Proficient in a wide range of operational tools including Nexus, Angus, Adobe Acrobat, and Bluebeam. Known for rapid growth within organizations, exceptional attention to detail, and a proactive mindset that embraces any challenge — no task too big or too small. Proven ability to collaborate across departments, solve problems efficiently, and contribute to key business objectives.
Overview
9
9
years of professional experience
Work History
Office Services Support Specialist
BXP
05.2024 - Current
- Responsible for day-to-day office operations, including managing supplies, coordinating with vendors, and supporting workplace logistics — while working hand-in-hand with the Boston Region and the Corporate team.
- Worked closely with department heads to organize and coordinate the move from the 18th floor to the 16th floor (90 people), followed by the relocation from the 20th floor to the 18th floor (115 people), executed seamlessly with minimal issues.
- Handle monthly corporate card coding and reporting for department Vice Presidents, ensuring accuracy, timeliness, and adherence to company policy.
- Highly proficient in a wide range of software, including Nexus (invoice processing), Angus (visitor pre-clearance and ticketing), Adobe Acrobat, and Bluebeam.
- Serve as a key point of contact for employee requests, proactively resolve issues, and foster a positive and responsive office environment.
- Recognized for adaptability and willingness to take on any challenge — no task is too big or too small — with a consistent track record of solving problems across functions and departments.
- Provide direct support for corporate-wide events and employee engagement initiatives, including catered programs, swag distribution, and seasonal events.
Video Data Analyst II
Pembroke & Co.
01.2023 - 03.2024
- Promoted from Video Data Analyst I to Video Data Analyst II within 7 months.
- Recognized as an office morale booster, fostering positivity and lifting team spirits.
- Proactively respond to client inquiries, ensuring timely updates and escalation to higher management when necessary.
- Monitor and analyze video feed (CCTV) and POS transaction data to identify discrepancies, internal theft, and fraud.
- Collaborate with internal teams to share insights and enhance the client experience using current technologies.
- Utilize data analysis techniques to mitigate losses for clients, recovering over $10,000 in cash shortages at C-Store and QSR.
Substitute Teacher
King Philip Regional Middle School
10.2022 - 12.2022
- Provided personalized instruction using interactive learning methods.
- Developed and implemented tailored curriculum and lesson plans.
- Managed classroom behavior through established rules and procedures.
Grocery Representative
Roche Brothers
05.2021 - 08.2022
- Led strategic improvements in promotional activities, achieving a remarkable 287% increase in sales compared to the prior year's performance for the same week.
- Took charge of comprehensive training for new employees, ensuring a seamless onboarding process covering all facets of grocery operations.
- Adaptability and Flexibility: Adapted to varying tasks and responsibilities, such as assisting in different store departments or handling unexpected situations effectively.
- Contributed to Customer Loyalty: Built strong customer relationships, enhancing store reputation and fostering repeat business.
- Handled Challenges Professionally: Managed challenging situations patiently and professionally, ensuring positive outcomes for customers and the store.
Grocery Representative
Target
06.2019 - 06.2020
- Achieved a remarkable cost-saving of $1,400 over 4 months through proactive management of product shortages and unsaleable items, demonstrating keen attention to inventory efficiency.
Grocery Representative
Big Y
02.2016 - 06.2019
- Consistently Exceeded Customer Service Expectations: Delivered exceptional service by consistently going above and beyond customer expectations, resulting in positive feedback, increased customer satisfaction scores, and repeat business.
- Coordinated with vendors on deliveries, ensuring prompt receipt of goods while minimizing discrepancies between orders placed versus received.
Education
Bachelor of Arts - Communications
Bridgewater State University
Bridgewater, MA05-2022
Skills
- Analytical Expertise
- Client Relationship Management
- Training and Communication
- Operational Excellence
- Collaborative Teamwork
Timeline
Office Services Support Specialist
BXP
05.2024 - Current
Video Data Analyst II
Pembroke & Co.
01.2023 - 03.2024
Substitute Teacher
King Philip Regional Middle School
10.2022 - 12.2022
Grocery Representative
Roche Brothers
05.2021 - 08.2022
Grocery Representative
Target
06.2019 - 06.2020
Grocery Representative
Big Y
02.2016 - 06.2019
Bachelor of Arts - Communications
Bridgewater State University
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