Matthew Conrad-Palmer

• Resolved guest complaints or concerns professionally and efficiently to ensure customer satisfaction.
• Answered telephone to make reservations and take orders.
• Assisted guests with menu selections, offering recommendations based on dietary preferences and restrictions.
• Coordinated with the kitchen staff to ensure delivery of food orders and minimizing wait times for guests.

Operated customer service desk effectively.

Ensured cleanliness of work area at all times.

Collaborated with team members to resolve issues.

Ensured timely and pleasant customer service.

Executed tasks with efficiency and timeliness.