Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Contreras

Oregon,IL

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 6 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and customer service. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Technician In Charge

Ryder
04.2021 - Current
  • Managing a fleet of trucks while conducting regular maintenance and troubleshooting tasks.
  • Reduced downtime for tractors and trailers by finding the fastest solution to the task at hand.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Manage parts inventory.
  • Fill out purchase orders for parts, outside services, tow bills, and shop supplies.
  • Lead and guide technician(s) who also work at the shop

Education

High School Diploma -

Byron High School
Byron Il
05.2017

Skills

  • OSHA Compliance
  • Schematic Reading
  • Ability to lead/manage others as a team
  • Quality Control
  • Able to work as an individual and as a team
  • Customer service and satisfaction experience
  • Able to manage and prioritize multiple tasks at once
  • Strong verbal and written communication skills

Timeline

Technician In Charge

Ryder
04.2021 - Current

High School Diploma -

Byron High School

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Matthew Contreras