Matthew Contreras
Retail And Merchandising
Albuquerque
Summary
Professional with deep experience in customer service, ready to excel in fast-paced environment. Known for effective communication, problem-solving, and attention to detail. Strong focus on collaboration and delivering results, adaptable to changing needs. Skills include cash handling, inventory management, and point-of-sale system operation. Reliable team player with positive attitude and strong interpersonal skills.
Overview
10
10
years of professional experience
Work History
Counter Clerk
Kellers Meat Farm
10.2023 - 12.2024
- Managed multiple tasks in high-volume environment.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Processed cash, check and credit card payments.
- Developed rapport with clientele through friendly interactions and personalized service experiences.
- Received deliveries, unpacked boxes, checked off items in system and stored products in stockroom.
Customer Success and Service Delivery
Futons and Frames
01.2017 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
Sales Associate
Conn's Home Plus
05.2015 - 09.2016
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Saint Piux X High School
Albuquerque, NM 05.2001 -
Skills
Cleanliness and hygiene
Stock replenishment
Customer relationship building
Accuracy and efficiency
Timeline
Counter Clerk
Kellers Meat Farm
10.2023 - 12.2024
Customer Success and Service Delivery
Futons and Frames
01.2017 - 09.2023
Sales Associate
Conn's Home Plus
05.2015 - 09.2016
High School Diploma -
Saint Piux X High School
05.2001 -
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