Matthew Cooper
Portland,OR
Summary
I offer strong dedication to customer service and a willingness to learn in fast-paced environment. I will bring my understanding of human safety practices and the ability to handle multiple tasks efficiently. I am eager and ready to use and develop organizational and communication skills in any role I am given.
Overview
8
8
years of professional experience
Work History
Team Member
Wendys Restaurant
06.2022 - 09.2022
- Communicated well with customers and made sure every customer was satisfied with my services.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Learned how to train incoming employees kindly and efficiently to keep everything in an orderly fashion.
Coach
Jordan Kent's Just Kids Skills Camps
06.2023 - 08.2023
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Helped out kids who were struggling with a sport and gave them tips in a kind manner to make sure they enjoyed learning the sport.
- Taught the kids valuable lessons about nutrition, sports, kindness, and living a healthy and happy lifestyle.
- Developed strong relationships with players and their families to encourage support and involvement in their athletic growth.
Dasher
DoorDash
06.2024 - Current
- Delivered 100+ orders with a 5 star customer rating.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Improved customer satisfaction by providing timely and accurate deliveries.
- Provided order updates to customers if a store was backed up on orders.
- Followed customer-specific drop off instructions every order.
- Adhered strictly to food safety guidelines when handling and transporting orders for utmost quality assurance.
- Resolved customer issues promptly and courteously, resulting in positive feedback.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Addressed issues and resolved customer complaints to establish trust and reliability.
Missionary
Go Be Love
07.2017 - 08.2017
- Built lasting relationships with community members and fellow missionaries through genuine empathy, compassion, active listening skills.
- Built many items at orphanages such as a playground, tire swings, shelves, etc...
- Facilitated spiritual growth among congregation members, leading weekly services and bible study sessions and gave valuable Sunday school lessons to the children at the orphanages.
- Built strong relationships with the children at the orphanages that will last a lifetime
- Prepared and delivered mission-related presentations to church and community groups.
- Developed effective communication skills by interacting with diverse populations in various settings.
- Established trust within the community through regular engagement and consistent support.
- Enhanced cultural understanding by learning local customs and incorporating them into daily interactions.
- Supported families during times of crisis by offering counseling services or connecting them with additional resources when needed.
- Led mission teams in prayer and spiritual formation.
Missionary
City Campers
03.2024 - 03.2024
- Provided compassionate support and guidance, helping guests navigate available community resources.
- Worked alongside classmates collaboratively to ensure satisfaction to anybody that we served.
- Sat with the people and listened to their story while being compassionate and empathetic
- Helped serve food to the less fortunate as well as clothes, toiletries, and other necessities.
- Enhanced the overall homeless shelter experience by providing warm meals and a welcoming environment for guests.
- Created a sense of community within the shelter by fostering a supportive and inclusive environment for all guests.
Education
Bachelor of Arts - Public Relations
University of Oregon
Eugene, OR06-2028
High School Diploma -
Westside Christian High School
Tigard, OR06-2024
Skills
- Professional appearance
- Reliability and punctuality
- Safety awareness
- Communication skills
- Food safety
- Excellent time management
- Customer service
- Decision-making
- Problem-solving
- Quick learner
- Cleaning and sanitation
- Attention to detail
Timeline
Dasher
DoorDash
06.2024 - Current
Missionary
City Campers
03.2024 - 03.2024
Coach
Jordan Kent's Just Kids Skills Camps
06.2023 - 08.2023
Team Member
Wendys Restaurant
06.2022 - 09.2022
Missionary
Go Be Love
07.2017 - 08.2017
Bachelor of Arts - Public Relations
University of Oregon
High School Diploma -
Westside Christian High School
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