Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew Corbin

Summary

Hardworking Pest Technician bringing demonstrated abilities in inspecting sites, mixing chemicals and analyzing problems. Effectively determine property needs and ideal strategies for removing pests. Implementing physical strategies such as baits to further enhance chemical-based approaches.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Pest Control Technician

Ecolab-Rochester, NH
06.2023 - 05.2024
  • Delivered exceptional customer service and an IPM approach unique to each customer location.
  • Exceeded the NCS target each month by a minimum of 112%, up to 288%, while earning a spot among the top 3 sales associated in our district.
  • Executed meticulous interior and exterior pest and structural inspections at all accounts.
  • Leveraged an understanding of specific pest behaviors and habits within their environments. Located and addressed interior and exterior structural concerns, such as potential pest inclusion points and/or harborage areas, as well as any sanitation concerns that create a food sources and breeding sites.
  • Determine the type of treatment needed to eliminate pests
  • Use baits and set traps to remove, control, or eliminate pests
  • Performed all duties while adhering to the highest levels of driver and workplace safety
  • Maintained 100% Customer Retention.
  • Exceeded Non-contact Sales expectations month after month, ranking among the top three in my district month after month as a Pest Technician
  • 110% Productivity Rate as a Pest Technician, demonstrating a strong work ethic and efficient service delivery
  • Helped deliver exceptional non-contact related services and increased customer satisfaction, which allowed us to increase our hourly rate by 11.1% in 2024
  • Built Strong Customer Relations that helped resolve pest, structural, and sanitation concerns more quickly, while also driving non-contract sales volume.

Territory Representative

Ecolab-Rochester, NH
01.2022 - 06.2023
  • As a Territory Representative in Food Retail one of the main focuses was to provide food retail establishments with on-site, management and associate training, in Food Safety and Sanitation, Workplace Safety, Environmental Safety and Compliance, as well as conducting Performance Audits in direct relation to these areas
  • In addition to these tasks, the role required direct sales of cleaning/sanitizing chemicals and equipment, as well as commercial dish machine installation and service
  • Achieved a 100% customer retention rate by fostering strong relationships and ensuring client satisfaction
  • Consistently exceeded sales targets for chemicals and equipment, ranking in the top 3 in the district, increasing the territory's previous year sales by 18.6%
  • Improved average Food Safety and Occupational Safety scores from an average of 82-85% to 95-98% by partnering with account managers, consistent, hands-on trainings
  • Achieved 100% of quarterly performance and budget goals, consistently exceeding expectations and earning a bonus every quarter.

E-Commerce Specialist

Self-employed
02.2016 - 06.2019
  • Maintained high feedback ratings from customers by responding quickly to questions and problems.


  • Sold and shipped average of 5-10 items per week.


  • Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.


  • Composed descriptions of merchandise for posting to online storefronts, auction sites and other shopping Web sites.


  • Resolved customer concerns and answered questions quickly to maximize satisfaction.


  • Brought in over $1,500.00 per month in sales by discovering new techniques to source high- profit resale items, creating effective promotional sales, and building a loyal customer base.


  • Exceeded customer expectations by addressing concerns in a timely manner, learning to resolve problems as they came.


  • Provided excellent service and attention to customers when face-to-face or through phone conversations.


  • Improved profit margins by successful sourcing and streamlining daily operations, such as optimizing

Kitchen Manager

Libby's Bar and Grill-Durham, NH
02.2011 - 10.2018
  • Hire, train, oversee, and sometimes fire employees
  • Inventory and order food and beverages, equipment, and supplies
  • Oversee food preparation, portion sizes, and the overall presentation of food
  • Inspect supplies, equipment, and work areas for health, safety, sanitation and appearance
  • Ensure that employees comply with health and food safety standards
  • Address complaints regarding food quality or service
  • Schedule staff hours and assign duties
  • Track food budget and labor costs
  • Create and price menu items and specials
  • Increased restaurant popularity over the years, enough to require adding a part-time cook.

Education

High school diploma -

Newmarket Jr.-Sr. High School
Newmarket, NH
05.2001

Skills

  • Kitchen Management Experience (5 years)
  • E-Commerce (3 years)
  • Sales (5 years)
  • Customer service (15 years)
  • Profit & Loss (4 years) SQ
  • Leadership (10 years)
  • Budgeting (4 years)
  • Cooking (10 years)
  • Market Trend Analysis (3 years)
  • ServSafe certified (6 years)
  • Scheduling (3 years)
  • Time management
  • Computer literacy
  • Management
  • Recruiting
  • Inventory Control
  • Menu Planning
  • Pricing
  • Computer Networking
  • Product Development
  • POS
  • Pest Control
  • Safety Protocol
  • Valid N driver's license
  • Clean Driving Record
  • Dependable and reliable
  • Pest Removal
  • Pest management techniques
  • Property Inspection
  • Service Sales
  • Pest management solutions
  • Chemical use and storage
  • Bed Bug Extermination

Certification

  • ServSafe Certification, Present
  • ServeSafe Food Safety Certification, February 2024 to December 2024
  • STATE OF NEW HAMPSHIRE Division of Pesticide Control CERTIFICATE OF REGISTRATION NO.: 0-2740251, February 2024 to December 2024
  • NHPC # 375, Pesticide Applicator's License
  • Pesticide Applicator's License, February 2024 to December 2024
  • State of Maine: Pesticides Applicator License Commercial for hire in categories F1, Pest Control License

Timeline

Pest Control Technician

Ecolab-Rochester, NH
06.2023 - 05.2024

Territory Representative

Ecolab-Rochester, NH
01.2022 - 06.2023

E-Commerce Specialist

Self-employed
02.2016 - 06.2019

Kitchen Manager

Libby's Bar and Grill-Durham, NH
02.2011 - 10.2018

High school diploma -

Newmarket Jr.-Sr. High School

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Matthew Corbin