Matthew Cox

• Delivered food orders promptly to customers using efficient navigation methods.
• Communicated with customers to confirm order details and address concerns.
• Followed safety protocols while transporting food to ensure quality and freshness.

• Provided personal care services to clients in their homes daily.
• Assisted clients with daily living activities and personal hygiene routines.
• Administered medication reminders and managed health-related tasks for clients.

All care was provided to my mother. Until Febuary 2024

• Assisted in developing and improving quality control protocols and procedures.
• Reported non-conformance issues to management for further investigation and resolution.
• Conducted tests on product samples and recorded results.
• Assisted with training new Quality Control Technicians on proper procedures for inspecting materials and products.
• Maintained accurate records on product inspection results and reported findings to management team.
• Collaborated with production personnel concerning any changes made during the manufacturing process which could affect product quality or reliability.
• Developed corrective action plans when needed to resolve quality issues.
• Performed visual and dimensional inspections on manufactured parts.
• Examined samples of raw materials before use in production.
• Monitored daily performance of production team to identify and address issues affecting quality product output.
• Conducted frequent quality and compliance reviews of production work.
• Inspected incoming material for conformity to established requirements prior to acceptance into inventory.
• Analyzed data collected during the inspection process in order to identify trends or patterns related to product defects or malfunctions.
• Created SOPs related to the Quality Control process in order to ensure consistent application across multiple departments.
• Provided quality support to ensure that products met quality standards and customer requirements.
• Investigated or reported questionable test results.
• Interpreted test results, compared to specifications and control limits and recommended data for release.
• Completed data capture forms, equipment logbooks or inventory forms to support testing procedures.
• Identified and troubleshot equipment problems.
• Compiled laboratory test data and performed analyses.
• Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
• Identified quality problems and recommended solutions.
• Calibrated, validated or maintained laboratory equipment.
• Provided technical support to other departments as needed.
• Outlined remediation plans to standardize results to meet compliance regulations.
• Verified conformance of parts using statistical sampling techniques such as ANSI and ASQ Z1.4.
• Resolved customer complaints regarding product quality in a timely manner.
• Participated in continuous improvement activities such as Kaizen events aimed at improving overall quality levels within the organization.
• Provided feedback on existing processes in order to develop more efficient methods of performing tasks while still meeting required quality standards.
• Analyzed production accuracy to formulate corrective action plans.
• Reviewed engineering drawings and technical documents for accuracy and completeness prior to release for manufacturing use.
• Investigated supplier problems associated with defective materials received from outside vendors in order to determine root causes of failure.
• Assisted with correcting systemic problems in order to eliminate errors.
• Compiled inspection and test data in reports to document compliance with or deviations from strict quality standards.
• Audited finished products against applicable industry standards before releasing them for shipment.
• Generated reports detailing inspection results for internal tracking purposes as well as external reporting requirements.
• Provided lab staff with samples for testing to check quality and safety of finished products.
• Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
• Conducted root cause analysis to identify sources of defects or non-conformance issues in order to prevent reoccurrence.
• Recorded lot numbers and serial numbers in ERP system for traceability of produced items.

• Picked items in warehouse to Fullfill customer orders.

• Operated machinery to assemble components efficiently.
• Inspected products for quality and adherence to specifications.
• Collaborated with team members to maintain production flow.