To offer my 6+ years of experience and proven knowledge in the areas of conflict resolution, workflow planning, and customer satisfaction. Aiming to leverage my skills to successfully fill the Client Service Representative role at your company.
Overview
6
6
years of professional experience
Work History
Route Sales Representative
Aramark Refreshments
07.2023 - Current
Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Maintained positive relationships with customers using good communication and follow-through abilities.
Boosted revenues by upselling and cross-selling products to new and established customers.
Collaborated with customers to identify needs and provided catered solutions
Loan Analyst
Quicken Loans
01.2021 - 10.2021
Ensured that documents for loans were complete and accurate according to policy
Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information
Met with applicants online to obtain information for loan applications and to answer questions about process
Senior Resolution Specialist
Rock Connections/StockX
11.2018 - 12.2020
Offered support and training for new team members
Propose solutions to clients via email regarding StockX's website and products
Prepared writing opinions and decisions regarded cases