Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew Cross

Arlington,TX

Summary

Dynamic Shipping and Receiving Lead with extensive experience at Sonoco Products Co, recognized for enhancing warehouse efficiency and implementing effective inventory management systems. Proven ability in supplier relations and team collaboration, driving process improvements that reduced errors by 30%. Certified forklift operator with strong attention to detail and a commitment to safety.

Supply chain professional prepared for role with comprehensive experience in inventory management and logistics. Known for strong focus on team collaboration and achieving results, consistently adaptable to changing needs. Possesses excellent organizational skills and reliable problem-solving abilities valued by employers.

Experienced with inventory management, logistics coordination, and team leadership. Utilizes effective organizational skills to streamline processes and enhance productivity. Knowledge of best practices in warehouse operations ensures efficient and accurate shipment handling.

Overview

16
16
years of professional experience
1
1
Certificate

Work History

Shipping Receiving Lead/Production Leadman

Sonoco Products Co
03.2009 - 05.2025
  • Oversaw receiving operations, ensuring accurate inventory management and compliance with safety regulations.
  • Trained and mentored new staff on best practices in receiving and handling materials.
  • Streamlined workflow processes to enhance efficiency in the receiving department.
  • Coordinated with suppliers to resolve discrepancies in shipments and maintain quality standards.
  • Implemented tracking systems for incoming shipments, improving visibility and reducing errors.
  • Led team meetings to discuss performance metrics and identify areas for process improvement.
  • Developed training materials focused on safety protocols and operational procedures for staff onboarding.
  • Trained new team members on company procedures, ensuring quick integration and productivity.
  • Led a team of receivers, delegating tasks effectively to maintain smooth operations and meet deadlines.
  • Resolved discrepancies in shipment deliveries, maintaining accurate records and preventing errors.
  • Enhanced warehouse efficiency by implementing new receiving processes and procedures.
  • Reviewed purchase orders to verify accuracy, addressing any discrepancies before processing shipments.
  • Managed the scheduling of incoming shipments, optimizing workflow and maintaining a balanced workload for staff members.
  • Streamlined inventory management for improved accuracy and reduced product loss.
  • Improved warehouse organization by redesigning storage layout for optimal space utilization.
  • Coordinated with vendors to ensure timely delivery of products, minimizing delays and disruptions.
  • Collaborated with other departments to expedite order processing, reducing wait times for customers.
  • Maintained open communication lines between Receiving Leads across multiple locations to share best practices.
  • Conducted regular inventory audits to identify discrepancies early on, avoiding costly mistakes down the line.
  • Actively participated in continuous improvement initiatives to optimize operational efficiency while adhering to industry regulations.
  • Developed quality control measures for incoming shipments, ensuring all products met company standards.
  • Fostered a positive work environment through employee recognition programs that acknowledged outstanding contributions from team members.
  • Implemented safety protocols within the receiving area, reducing workplace accidents and injuries.
  • Reduced shipping costs by negotiating better rates with carriers and optimizing load planning strategies.
  • Assisted in troubleshooting issues related to logistics software systems or hardware equipment used in the receiving process.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Maintained clean, orderly work environment free of hazards.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Managed warehouse operations and verified proper shipment procedures.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Strapped items down over protective padding to secure throughout transportation.
  • Operated equipment while observing standard safety procedures.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Helped train new employees in safe practices and warehouse procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Oversaw daily production operations to ensure efficiency and quality standards were consistently met.
  • Trained and mentored team members on best practices and safety protocols in manufacturing processes.
  • Coordinated cross-functional teams to streamline production schedules and meet project deadlines effectively.
  • Led safety initiatives that promoted a culture of compliance and reduced workplace incidents significantly.
  • Developed strong relationships with suppliers to ensure timely delivery of materials at competitive prices while maintaining quality standards.
  • Reduced downtime and increased output by coordinating preventive maintenance and equipment repairs.
  • Facilitated open lines of communication between team members encouraging collaboration for enhanced productivity.
  • Provided technical support to team members in troubleshooting equipment issues, minimizing downtime and ensuring smooth operations.
  • Conducted regular performance reviews of team members, setting clear expectations and providing constructive feedback for growth opportunities.
  • Maintained a safe working environment by enforcing safety policies, conducting regular audits, and addressing potential hazards promptly.
  • Established a culture of accountability and ownership, empowering team members to take responsibility for their work and drive improvements.
  • Led a high-performing team of production workers, ensuring timely completion of projects and meeting productivity goals.
  • Boosted employee morale and performance through effective communication, training, and development initiatives.
  • Coordinated inventory management activities to minimize stock discrepancies, reduce waste, and optimize storage space utilization.
  • Improved product quality with thorough inspections, identifying defects, and providing feedback to team members for corrective actions.
  • Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
  • Monitored workers on site during production activities for safety procedures compliance.
  • Evaluated manufacturing equipment for safety and functionality with regular inspections and preventative maintenance.
  • Maintained organized work area by cleaning and removing hazards.
  • Made sure that products were produced on time and are of good quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Collaborated with other departments to optimize production workflows.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Reviewed production schedules and streamlined processes.

Education

High School Diploma -

Athens High School
Athens, TX
05-1995

Skills

  • Loading and unloading
  • Computer skills
  • Stock organization
  • Warehouse operations
  • Pallet jack operation
  • Product inspection
  • Supplier relations
  • Shipping coordination
  • Cycle counting
  • Returns processing
  • Production support
  • Dock management
  • Receiving scheduling
  • Delivery processing
  • Barcode scanning
  • Supply chain
  • Teamwork and cooperation
  • Time management
  • Self-motivated and independent
  • Attention to detail
  • Package handling
  • Punctual and reliable
  • Warehouse safety
  • Warehousing operations
  • Shipping and receiving
  • Effective communication
  • Verbal and written communication
  • Certified forklift driver
  • Organization and prioritization
  • Relationship building
  • Safety procedures
  • Data entry
  • Forklift operation
  • Task prioritization
  • Material handling equipment
  • Shipment tracking
  • Warehouse software systems
  • Product knowledge
  • Interpersonal skills
  • Stock rotation
  • Inspection and quality control
  • Hazardous materials handling
  • Inventory software
  • Load planning
  • US Driver's license
  • Inventory management
  • Shipping documentation
  • Microsoft Office Suite
  • Packing equipment operation
  • Equipment maintenance
  • Workflow optimization
  • Equipment troubleshooting
  • Vendor coordination
  • Records management
  • Materials transportation
  • Merchandise staging
  • Invoice reconciliation
  • Delivery scheduling
  • Quality assurance testing
  • Export compliance regulations
  • Safety and compliance
  • Cost reduction strategies
  • Pallet jack use
  • Shipping and receiving tracking
  • Freight coordination
  • Receiving procedures
  • Order logging
  • Willing to learn
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Problem-solving abilities
  • Lifting and sorting
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Order picking
  • Organizational skills
  • Team collaboration
  • Machine operation
  • Active listening
  • Hand and power tool operation
  • Adaptability and flexibility
  • Material handling
  • Stocking shelves
  • Physical strength and stamina
  • Decision-making
  • Labeling and boxing
  • Truck loading and unloading
  • Order picking and processing
  • Wrapping and boxing
  • Safety precautions

Certification

  • pit operator trainer, Sonoco products/ shoppas - 2021- current

Timeline

Shipping Receiving Lead/Production Leadman

Sonoco Products Co
03.2009 - 05.2025

High School Diploma -

Athens High School
Matthew Cross