Matthew Crossman
The Woodlands,TX
Summary
Results-driven and multi-talented professional with experience in business development, leadership, technical installation and client management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Facility Manager
BRKTHROUGH
The Woodlands, TX
11.2024 - Current
- Supervised a staff of 43 in day-to-day activities.
- Oversaw all aspects of equipment installation, maintenance, and repairs.
- Maintained inventory and ordered supplies to keep facility resources readily available.
Experience Supervisor
Best Buy
The Woodlands, TX
05.2024 - Current
- Manage retail advisors, and train them in a variety of merchandising and organizational functions.
- Created and reviewed schedules.
- Lead conflict resolution situations with customers.
- Monitored KPIs of individuals and the store as a whole.
- Demoted self to HT Category Advisor as second job.
Internet Manager
Arrowhead Lexus
Peoria, AZ
01.2024 - 05.2024
- Handled all inbound and outbound sales related calls.
- Dispatched up to 80 leads per day to product specialists.
- Maintain working knowledge of inventory.
- Upload available vehicle data to website.
Account Executive/ VP of Online Sales Division
CCS Presentation Systems
Mesa, AZ
01.2022 - 01.2024
- Responded to all customer inquiries in a timely manner.
- Quoted prices, financing terms, and other bid specifications.
- Designed and engineered AV projects ranging in scope from $1,500 - $540,000.
- Implemented new tools for success through our online store.
- Exceeded $1.25m annual sales goal by 29% in FY23.
Product Expert (contract)
Apple Inc
Glendale, AZ
08.2021 - 01.2022
Team Lead - Guest Service/ Tech
Target
Peoria, AZ
12.2020 - 08.2021
Tech Consultant
Target
Peoria, AZ
11.2019 - 08.2021
Personal Shopper
Walmart
Peoria, AZ
03.2019 - 11.2019
Education
High School -
Sunrise Mountain High School
Peoria, AZSkills
- Customer Engagement
- Effective Communication
- Proficient Computer Skills
- Time Management
- Team Leadership
- Microsoft Office
- Client Relationship Management
- KPI Management
Certification
- Recognized AV Technologist
- OSHA 10
- Scissor and Boom Lift Operator
Timeline
Facility Manager
BRKTHROUGH
11.2024 - Current
Experience Supervisor
Best Buy
05.2024 - Current
Internet Manager
Arrowhead Lexus
01.2024 - 05.2024
Account Executive/ VP of Online Sales Division
CCS Presentation Systems
01.2022 - 01.2024
Product Expert (contract)
Apple Inc
08.2021 - 01.2022
Team Lead - Guest Service/ Tech
Target
12.2020 - 08.2021
Tech Consultant
Target
11.2019 - 08.2021
Personal Shopper
Walmart
03.2019 - 11.2019
High School -
Sunrise Mountain High School