Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew Crossman

The Woodlands,TX

Summary

Results-driven and multi-talented professional with experience in business development, leadership, technical installation and client management.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Facility Manager

BRKTHROUGH
The Woodlands, TX
11.2024 - Current
  • Supervised a staff of 43 in day-to-day activities.
  • Oversaw all aspects of equipment installation, maintenance, and repairs.
  • Maintained inventory and ordered supplies to keep facility resources readily available.

Experience Supervisor

Best Buy
The Woodlands, TX
05.2024 - Current
  • Manage retail advisors, and train them in a variety of merchandising and organizational functions.
  • Created and reviewed schedules.
  • Lead conflict resolution situations with customers.
  • Monitored KPIs of individuals and the store as a whole.
  • Demoted self to HT Category Advisor as second job.

Internet Manager

Arrowhead Lexus
Peoria, AZ
01.2024 - 05.2024
  • Handled all inbound and outbound sales related calls.
  • Dispatched up to 80 leads per day to product specialists.
  • Maintain working knowledge of inventory.
  • Upload available vehicle data to website.

Account Executive/ VP of Online Sales Division

CCS Presentation Systems
Mesa, AZ
01.2022 - 01.2024
  • Responded to all customer inquiries in a timely manner.
  • Quoted prices, financing terms, and other bid specifications.
  • Designed and engineered AV projects ranging in scope from $1,500 - $540,000.
  • Implemented new tools for success through our online store.
  • Exceeded $1.25m annual sales goal by 29% in FY23.

Product Expert (contract)

Apple Inc
Glendale, AZ
08.2021 - 01.2022

Team Lead - Guest Service/ Tech

Target
Peoria, AZ
12.2020 - 08.2021

Tech Consultant

Target
Peoria, AZ
11.2019 - 08.2021

Personal Shopper

Walmart
Peoria, AZ
03.2019 - 11.2019

Education

High School -

Sunrise Mountain High School
Peoria, AZ

Skills

  • Customer Engagement
  • Effective Communication
  • Proficient Computer Skills
  • Time Management
  • Team Leadership
  • Microsoft Office
  • Client Relationship Management
  • KPI Management

Certification

  • Recognized AV Technologist
  • OSHA 10
  • Scissor and Boom Lift Operator

Timeline

Facility Manager

BRKTHROUGH
11.2024 - Current

Experience Supervisor

Best Buy
05.2024 - Current

Internet Manager

Arrowhead Lexus
01.2024 - 05.2024

Account Executive/ VP of Online Sales Division

CCS Presentation Systems
01.2022 - 01.2024

Product Expert (contract)

Apple Inc
08.2021 - 01.2022

Team Lead - Guest Service/ Tech

Target
12.2020 - 08.2021

Tech Consultant

Target
11.2019 - 08.2021

Personal Shopper

Walmart
03.2019 - 11.2019

High School -

Sunrise Mountain High School

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Matthew Crossman