Matthew Crowther
Englewood,CO
Summary
Proficient in hardwood installation and tool operation, consistently delivering high-quality results. Committed to teamwork and customer satisfaction, with a strong focus on safety and execution.
Overview
9
9
years of professional experience
Work History
Hardwood Floor Installer
Artistic Floors
Parker, CO
05.2022 - 08.2025
- Assisted in preparation of subfloors for hardwood installation on over 100 jobs.
- Learned to operate and maintain various flooring tools and equipment.
- Supported team in measuring and cutting hardwood materials accurately.
- Collaborated with other experienced installers to determine the best layout for the jobsite.
- Gained knowledge of safety protocols during installation processes.
- Engaged in cleanup and organization of job sites post-installation.
- Participated in training sessions to enhance skills in hardwood flooring techniques.
- Enhanced customer satisfaction by efficiently installing hardwood floors with attention to detail and craftsmanship.
Delivery Driver/Warehouse
Denver Hardwood
Denver, CO
03.2019 - 04.2022
- Operated delivery vehicle safely and efficiently to ensure the timely arrival of purchased materials to 5-10 customers daily.
- Managed route planning using GPS technology for optimal delivery efficiency.
- Maintained accurate records of deliveries, inventory, and customer interactions.
- Collaborated with warehouse staff to streamline loading processes and reduce delays.
- Trained 3 new drivers on company policies, routes, and safety procedures.
- Monitored vehicle maintenance needs to ensure reliability and compliance with regulations.
- Enhanced customer satisfaction through effective communication and problem-solving skills.
- Delivered materials to customer warehouses and jobsites.
- Read maps, followed oral, and written instructions from customers, and used GPS technology to make deliveries.
- Contacted customers the day before delivery to clarify expectations and prepare for the delivery.
Clerk/Cashier
711 Gas Station
Denver, CO
09.2018 - 03.2019
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained inventory levels through regular stock checks and timely reordering.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained and mentored new clerks on operational procedures and customer interaction standards.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Warehouse Worker
AD Delivery and Installation
Denver, CO
07.2018 - 09.2018
- Operated forklifts and pallet jacks to transport materials efficiently throughout warehouse.
- Streamlined order fulfillment processes, enhancing accuracy and reducing processing time by adopting best practices.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 75 pounds.
Catering Coordinator
Panera Bread
Littleton, CO
05.2017 - 06.2018
- Coordinated catering events, ensuring timely delivery and setup of food services.
- Developed and maintained relationships with clients to enhance service satisfaction.
- Managed inventory levels, optimizing supply chain processes for catering operations.
- Collaborated with kitchen teams to create customized menus based on client requests.
- Analyzed feedback to implement improvements in catering services and client experiences.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Expedited setup and breakdown of events, minimizing disruptions to client''s schedules.
- Increased repeat business through strong relationship-building with clients and vendors.
Cook
Chipotle
Littleton, CO
09.2016 - 03.2017
- Prepared and presented menu items in compliance with health and safety standards.
- Streamlined cooking processes, reducing meal prep time while maintaining quality standards.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
GED -
Arapahoe Community College
Aurora, CO08-2022
Skills
- Power tool operation
- Hand tool proficiency
- Hardwood installation
- Existing floor removal
- Adhesive application
- Project estimation
- Floor sanding
- Positive attitude
- Customer service
- Cash handling
- Cash management
- Picking and packing
- Self-motivated and disciplined
Languages
English
Native or Bilingual
Timeline
Hardwood Floor Installer
Artistic Floors
05.2022 - 08.2025
Delivery Driver/Warehouse
Denver Hardwood
03.2019 - 04.2022
Clerk/Cashier
711 Gas Station
09.2018 - 03.2019
Warehouse Worker
AD Delivery and Installation
07.2018 - 09.2018
Catering Coordinator
Panera Bread
05.2017 - 06.2018
Cook
Chipotle
09.2016 - 03.2017
GED -
Arapahoe Community College