Matthew Crumpton
Concord,NC
Summary
Dynamic Lot Operations Specialist II at Cox Automotive with a proven track record in enhancing operational efficiency and cross-functional communication. Skilled in logistics management and problem-solving, I implemented process improvements that boosted accuracy and customer satisfaction, while fostering teamwork and collaboration to achieve strategic objectives.
Overview
18
18
years of professional experience
Work History
Lot Operations Specialist II
Cox Automotive
Statesville, NC
07.2019 - Current
- Streamlined operational workflows, enhancing efficiency in daily processes.
- Coordinated cross-departmental communication to ensure project alignment and timely execution.
- Implemented process improvements that reduced discrepancies and increased overall accuracy.
- Analyzed internal systems for potential enhancements, contributing to strategic decision-making initiatives.
- Monitored key performance indicators to assess operational effectiveness and recommend adjustments as needed.
- Collaborated with teams to identify and resolve operational challenges, promoting a culture of continuous improvement.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
- Continuously sought opportunities for professional development in order to remain knowledgeable about industry best practices.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
- Established key partnerships both internally and externally that contributed significantly toward achieving organizational objectives.
- Optimized supply chain logistics to improve delivery times and reduce transportation costs.
- Implemented new inventory management system to minimize stock discrepancies.
Maintenance Custodian
Haywood County Schools
Canton, NC
06.2015 - 05.2019
- Performed routine cleaning and maintenance of facilities to ensure safe, sanitary environments.
- Operated commercial cleaning equipment and tools effectively for optimal performance.
- Assisted in inventory management of cleaning supplies and equipment, ensuring timely replenishment.
- Collaborated with team members to develop efficient workflows for daily maintenance tasks.
- Trained new custodial staff on safety protocols and proper equipment usage for enhanced efficiency.
- Conducted regular inspections of premises to identify maintenance needs and address issues promptly.
- Implemented best practices for waste disposal and recycling to promote sustainability initiatives.
- Developed checklists for daily tasks, improving consistency in facility upkeep procedures.
- Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.
- Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.
- Improved facility cleanliness by conducting regular maintenance tasks such as sweeping, mopping, and vacuuming.
- Continuously expanded knowledge of maintenance best practices through ongoing training and professional development opportunities.
- Maintained a welcoming environment for visitors through meticulous upkeep of common areas, restrooms, and exterior spaces.
- Safeguarded building security by conducting routine checks of doors, windows, and alarm systems during closing procedures.
- Promoted a healthy working environment through proper sanitization practices in communal spaces such as break rooms and restrooms.
- Prevented pest infestations through diligent inspection of the premises and coordination with pest control professionals when necessary.
- Assisted in maintaining landscaping features surrounding the facility by trimming bushes, raking leaves or removing snow during winter months.
- Enhanced building safety by promptly addressing maintenance issues and reporting potential hazards to management.
- Increased efficiency in waste disposal by implementing recycling programs and proper waste segregation techniques.
- Contributed to facility upgrades by collaborating with contractors on various renovation projects.
- Supported event setup and teardown processes by arranging furniture, setting up audio-visual equipment, and providing general assistance as needed.
- Collaborated effectively with team members to complete large-scale maintenance projects in a timely and efficient manner.
Heavy Equipment Operator
Taylor & Murphy
Asheville, NC
02.2008 - 08.2015
- Operated heavy machinery, ensuring adherence to safety protocols and operational standards.
- Conducted routine maintenance on equipment, enhancing performance and reliability.
- Collaborated with team members to coordinate project timelines and equipment utilization.
- Trained junior operators on equipment handling and safety procedures, fostering a culture of safety.
- Monitored job site conditions, adjusting operations to optimize workflow efficiency.
- Inspected machinery before use, identifying potential issues to prevent operational delays.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
Education
Associate of Arts - Web Administration
University of Phoenix
Phoenix, AZ05.2015
High School Diploma
L.E. Buchanan
Swannanoa, NC07.2004
GED - GED
AB Tech
Asheville, NC09.2003
Skills
Operational efficiency
Planning and coordination
Cross-functional communication
Project management
Logistics management
Human relations
Fleet management
Improvement plans
Attention to detail
Teamwork and collaboration
Problem-solving
Conflict resolution
Time management
Decision-making
Team building
Relationship building
Timeline
Lot Operations Specialist II
Cox Automotive
07.2019 - Current
Maintenance Custodian
Haywood County Schools
06.2015 - 05.2019
Heavy Equipment Operator
Taylor & Murphy
02.2008 - 08.2015
Associate of Arts - Web Administration
University of Phoenix
High School Diploma
L.E. Buchanan
GED - GED
AB Tech