Matthew Cuadras
Oceanside,CA
Summary
Adept at troubleshooting complex technical issues and providing hands-on support to users. Possesses excellent customer service and time management skills. Flexible with schedule changes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Transmission Systems Operator
U.S. Marine Corps
06.2020 - Current
- Enhanced communication efficiency by managing and operating multichannel transmission systems.
- Streamlined operations with the installation, operation, and maintenance of tactical communications systems.
- Guaranteed smooth information flow during critical missions by skillfully utilizing secure voice/data networks in various operational settings.
- Reduced downtime occurrences with diligent system maintenance and timely troubleshooting.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Photographer
Cherry Hill Photography
11.2023 - 12.2023
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Developed strong relationships with clients through clear communication and professionalism.
- Conducted pre-shoot consultations to discuss clients'' needs and preferences for optimal results.
- Took photos from different angles and perspectives to capture perfect images.
- Assisted clients with creative ideas for photography needs.
Crew Member
McDonald's
06.2019 - 05.2020
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Worked front counter, drive-thru and other areas.
Education
No Degree - General Studies
Central Texas College
Killeen, TXHigh School Diploma -
Coal Ridge High School
New Castle, CO05.2020
Skills
- Creative Thinking
- Technical Troubleshooting
- Effective Multitasking
- Information Security
- Customer Service
- Critical Thinking
- Active Directory
- Load Balancing
Websites
Certification
- U.S. Government Equipment Operators License
Training
Intermediate Leadership (40 hour non-resident course),VA Introductory Leadership (2 week resident course), U.S. Marine Corps, Oceanside, CA Marine Combat Training (4 week resident course)
Languages
Spanish
Native or Bilingual
Timeline
Photographer
Cherry Hill Photography
11.2023 - 12.2023
Transmission Systems Operator
U.S. Marine Corps
06.2020 - Current
Crew Member
McDonald's
06.2019 - 05.2020
No Degree - General Studies
Central Texas College
High School Diploma -
Coal Ridge High School
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