Matthew Cubitt
San Diego,CA
Summary
Committed Health Care professional dedicated to optimizing patients' Scripps Health Care experience by utilizing excellent communication to build trust and rapport. Adept at staying clear-headed, organized, and analytical in fast-paced high-stress situations. Team-oriented with a proven history of maintaining workflow compliance, utilizing problem-solving skills, and adherence to patient care protocols to improve patient outcomes.
Overview
5
5
years of professional experience
Work History
Orthopedic Medical Assistant
Scripps Clinic Torrey Pines
San Diego, CA
08.2023 - Current
- Efficiently performed various clinic tasks including suture removal, appointment scheduling, imaging study ordering, referrals, cast and DJO orders, basic wound care, clinical chart review, and patient communication. Consistently complete 40+ patient clinics without additional assistance.
- Collaborated with Leadership to optimize certain workflows and enhance outreach efforts to improve patient satisfaction results.
- Educated patients and their families on physicians' orders, medication instructions, and proper usage of bandages/braces/splints within my expertise and scope.
- Assist patients in extremely challenging and stressful situations by consistently engaging with them to ensure they feel as comfortable as possible, listened to, and cared for at every stage.
- Consistently monitored and maintained sufficient supplies in individual exam rooms and the Hand Department supply closet.
- Successfully reorganized multiple cabinet systems to streamline organization of splints, braces, and other assorted supplies that were previously in disarray.
Medical Assistant: Internal Medicine
Scripps Clinic Mission Valley
San Diego, CA
10.2021 - 08.2023
- Managed patient outreach efforts targeting care gaps in Hypertension, Breast Cancer Screening, and Cervical Cancer Screening using EPIC bulk messaging. Conducted weekly analysis to measure the effectiveness of the outreach.
- Played a key role in the development and implementation of various IMED workflows involving Controlled Substance Refills, Post-Visit Outreach calls, room assignments, and care-gap outreach in close coordination with leadership team.
- Maintained and reordered inventory in the Internal Medicine Department, implementing a Periodic Automatic Replenishment system to reduce waste costs and ensure availability of necessary supplies.
- Demonstrated proficiency in multiple skills encompassing medical history documentation, injection administration (IM,ID,SQ), ear irrigation procedures. Efficiently carried out ancillary/POCT testing that involved quality control for ECGs,Urinalysis,Rapid Strep test,influenza test with specimen collection and result entry.
- Ensured smooth communication between patients and physicians by relaying messages regarding concerns, condition updates, or refill requests in compliance with workflows
- Proficient in utilizing EPIC EHR for patient communication, PHI security, Medication refills, Internal and External referrals, scheduling, and Medication Prior Authorizations, as well as other Epic tools
Certified Medication Technician
The Meridian At Lake San Marcos
San Marcos, CA
01.2019 - 10.2021
- Responsible for aspects of controlled substances inventory including: distribution/administration to appropriate residents, receiving and storing, and corresponding record keeping.
- Utilized Electronic Health Record systems such as Assisted Living Advantage, CareSuite, and QuickMar for recording and filing patient data and PHI
- Processed orders for lab testing and liaised with physicians to review results.
- Monitored for physical, emotional and symptomatic changes in patient condition and reported necessary care for medical concerns.
- Performed wellness observations, documenting side effects for clinical follow-up.
Education
Medical Assistant - Healthcare
Pima Medical Institute
Tucson, AZ09.2021
MBA - International Business
University of Europe
Barcelona, Spain06.2017
Post Graduate Diploma - Business Management
University Of California, Riverside
Riverside, CA09.2016
Bachelor of Arts - Psychology
University Of California, Riverside
Riverside, CA09.2015
Skills
- Medical Terminology
- Excellent Interpersonal Communication
- Microsoft Office
- Multitasking / Time Management / Prioritization
- HIPAA / Workflow Compliance
- Electronic Health Record Software (EPIC, AssistedLivingAdvantage, CareSuite, and QuickMar)
- Certified in Basic Life Support (BLS)
- Charting and Clinical Documentation
- Understanding of Medical Procedures
Affiliations
- Graduated Valedictorian with 4.0 GPA and Honors at Pima Medical University
- Maintained Record of Perfect Attendance at Pima Medical University school while working simultaneously
Timeline
Orthopedic Medical Assistant
Scripps Clinic Torrey Pines
08.2023 - Current
Medical Assistant: Internal Medicine
Scripps Clinic Mission Valley
10.2021 - 08.2023
Certified Medication Technician
The Meridian At Lake San Marcos
01.2019 - 10.2021
Medical Assistant - Healthcare
Pima Medical Institute
MBA - International Business
University of Europe
Post Graduate Diploma - Business Management
University Of California, Riverside
Bachelor of Arts - Psychology
University Of California, Riverside
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