Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Matthew Cunningham

Matthew Cunningham

Director of Human Resources
Pierson,United States

Summary

Accomplished Executive Director of Human Resources offering 13 years of comprehensive experience developing HR functions, cultivating positive work environment and collaborating with all levels of management. Expertise in planning and managing employee and labor relations and developing and communicating company-wide policies and procedures. Goal-oriented and personable, professional, and committed to improving talent acquisition and increasing organizational effectiveness.

Overview

24
24
years of professional experience

Work History

Director of Human Resources

Bravo LT
Grand Rapids, MI
02.2020 - Current
  • Drafted and implemented policies, procedures and employee handbook for over 35 employees.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Developed succession retention plans and promotion paths for staff. Increased staff size by 150% YOY.
  • Liaised between multiple business divisions to improve communications.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.

ICF Certified Business, Leadership, and Executive Coach

Self Employed Services
Grand Rapids, MI
05.2016 - 02.2022
  • Coached over 50 clients with more than 2500 hours of coaching and training.
  • Assessed client's personal and financial picture and determined action plan to support start-up, recovery and expansion of business.
  • Attended seminars, business expos and other events to develop and support small businesses.
  • Fostered positive, proactive and professional relationships to achieve short- and long-term business goals.
  • Troubleshot, brainstormed and collaborated with fellow coaches on ways to make coaching more impactful for clients.
  • Engaged with prospective customers to qualify product fit via multiple channels.
  • Identified workflow inefficiencies to formulate and implement operational improvements at network level.
  • Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.

Communications Manager, Advancement Marketing

Affinity Mentoring
Grandville, MI
09.2016 - 03.2018
  • Coordinated advocacy relations meetings and prepared necessary materials in advance.
  • Produced internal communications for fundraising projects.
  • Led public relations and communications team of 8.
  • Analyzed market data to inform strategic decisions.
  • Supported capital plans through development and implementation of internal and external communication strategies.
  • Developed communications strategies to drive corporate and individual partnerships in effort to advance mentoring program.

Retail Store Manager

Coach, Eddie Bauer, Lane Bryant, Best Buy
Grandville, MI
04.2009 - 05.2016
  • Managed store organization, maintenance and purchasing functions for stores with sales over $30M.
  • Trained over 100 team members in successful strategies to meet operational and sales targets.
  • Resolved customer service issues promptly.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Optimized store displays and appearance via strategic merchandising.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.

Business Owner

Lone Oak Marketing
Round Rock, TX
08.2002 - 11.2009
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Input income and expense details into database to track business finances and address variances.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.

Education

Business Management

Colorado Christian University
Denver, CO

Skills

  • Exit Interviews and Processes
  • Performance Management Systems
  • Labor Relations Coordination
  • Grievance Resolution
  • Employee Presentations
  • Personnel Files
  • Employee Performance Reviews
  • Compensation and Benefits
  • Training Needs Analysis
  • Hiring and Firing
  • Dispute Mediation

Timeline

Director of Human Resources

Bravo LT
02.2020 - Current

Communications Manager, Advancement Marketing

Affinity Mentoring
09.2016 - 03.2018

ICF Certified Business, Leadership, and Executive Coach

Self Employed Services
05.2016 - 02.2022

Retail Store Manager

Coach, Eddie Bauer, Lane Bryant, Best Buy
04.2009 - 05.2016

Business Owner

Lone Oak Marketing
08.2002 - 11.2009

Business Management

Colorado Christian University

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Matthew CunninghamDirector of Human Resources