Matthew Dale
Warwick,RI
Summary
Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.
Overview
9
9
years of professional experience
Work History
Supervisor
McQuade's Marketplace
Jamestown, RI
06.2018 - Current
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Complied with company policies, objectives and communication goals.
Catering Server
Blackstone
Newport, RI
06.2015 - 09.2017
- Maintained cleanliness of the buffet area, including setting up and breaking down the buffet table.
- Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
- Ensured that all dietary restrictions were met by providing vegan, vegetarian, gluten-free, dairy-free options at each event.
- Assisted other servers in carrying trays of food from kitchen to dining area.
- Set up tables with appropriate linens and silverware prior to each event.
- Provided excellent customer service throughout the duration of an event.
- Cleaned up after events, including washing dishes and utensils used during meal service.
- Organized catering orders according to client specifications while adhering to health department regulations regarding food safety standards.
- Followed proper sanitation procedures when handling food items.
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
Education
Bachelor of Arts -
Providence College
Providence Timeline
Supervisor
McQuade's Marketplace
06.2018 - Current
Catering Server
Blackstone
06.2015 - 09.2017
Bachelor of Arts -
Providence College
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