Matthew Dalstrom
Frankfort,IL
Summary
Driven professional with experience at Miller Cooper, adept in IFRS Knowledge and showcasing leadership qualities. Excelled in delivering high-quality audits and customer service, demonstrating proficiency in Microsoft Excel and effective problem-solving. Achieved consistent client satisfaction and efficiency in high-pressure environments.
Overview
1
1
year of professional experience
Work History
Audit Intern
Miller Cooper
06.2024 - 08.2024
- Collaborated with team members to complete audits within established deadlines, maintaining a consistent level of professionalism throughout the process.
- Assisted in the preparation of high-quality audit workpapers, maintaining attention to detail and organization throughout each engagement.
- Maintained open lines of communication with both clients and team members to ensure timely completion of assigned tasks and resolution of any concerns that arose during audits.
- Provided assistance in researching complex accounting issues encountered during audits, applying relevant guidance to arrive at appropriate conclusions.
Customer Care Representative
State Farm
10.2023 - 05.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
Education
Bachelor of Science - Accounting
Illinois State University
Normal, IL08.2024
Skills
- IFRS Knowledge
- Leadership Qualities
- Microsoft Excel proficiency
- Analyzing data
- Accounting Principles
- Audit Procedures
- Software Applications
- General accounting
Timeline
Audit Intern
Miller Cooper
06.2024 - 08.2024
Customer Care Representative
State Farm
10.2023 - 05.2024
Bachelor of Science - Accounting
Illinois State University
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