Matthew Damon
Summary
Empathetic and passionate case manager specializing in assessing the needs of clients and working closely with them to determine and access needed services. Coordinate care among an interdisciplinary team to best deliver services. Ensure that a family's comprehensive health needs are met by creating and monitoring effective plans of treatment and recovery, while maintaining a strong commitment to privacy, well-being, advocacy and quality care.
Overview
11
11
years of professional experience
Work History
Shared Living Provider
Creative Works
10.2019 - Current
- Maintain 100 % accuracy on documentation and medication administration after nearly 6 years.
- Scheduled and accompanied clients to medical appointments.
- Administered medications to patients and remained vigilant for negative side effects.
- Conducted regular assessments of the resident''s abilities and limitations in order to adjust care plans accordingly for optimal outcomes.
- Provided transportation as needed for medical appointments, errands or recreational activities.
- Assisted residents in building and maintaining positive relationships with family members, friends, and community members to enhance overall wellbeing.
- Liaised with key accounts to deliver targeted administrative household support.
Workforce Development Specialist
Workforce Innovation and Opportunity Act Grant
06.2021 - 05.2023
- Recruited potential clients and identified talented participants to guarantee job candidate effectiveness.
- Notified employers and community organizations of workforce development programs and services.
- Provided one-on-one career counseling services, empowering job seekers to make informed decisions about their careers.
- Evaluated program effectiveness through ongoing monitoring and analysis of performance metrics, leading to continuous improvement efforts.
- Worked with vendors to customize courseware to accommodate business needs.
- Conducted preliminary interviews to determine if prospective employees met employer qualifications and referred eligible applicants to matching opportunities.
- Developed marketing materials that highlighted benefits of organization''s services, increasing community awareness and participation in programs.
- Established and maintained quality control standards.
- Provided special assistance to military veterans, aided in translating current skillset from military to civilian and offered complete career development and placement support.
- Identified career goals and advancement opportunities to enable workers to find success within each individual position.
- Established strong relationships with community partners, fostering collaboration and support for workforce development initiatives.
- Guided program participants through enrollment processes using one-on-one support.
- Oversaw job seeker aptitude and interest testing, reviewed results with job seekers and presented suitable career alternatives.
- Developed and implemented successful onboarding program.
- Provided coaching and mentoring to participants.
- Assisted job seekers with vocational and technical school training.
Workforce Development Specialist
Community Concepts, Inc
06.2021 - 01.2023
- WIOA Grant contract held by CCI in Western Maine at this time.
Shared Living Manager
The Progress Center
06.2018 - 08.2020
- Worked with individuals with intellectual disabilities for placement into shared living situations.
- Provided oversight for placements to ensure all regulations for OADS and State of Maine are followed.
- Conducted pre planning activities for Person Centered Planning. Developed Individual service plans.
- Created and maintained signed Release of information documents.
- Maintained all documents in electronic health record (EHR)
- Onboarding and recruitment of Shared Living Providers growing program by 40%.
- Reviewed and approved GERs and Reportable Events.
- Budget input meetings as well as approval of time sheets and weekly billing invoices.
Community Case Manager
The Progress Center
08.2018 - 06.2019
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Improved client outcomes by developing and implementing personalized care plans in collaboration with healthcare professionals.
- Cultivated trusting relationships with clients while maintaining professional boundaries conducive to effective case management practice.
- Executed intake/assessment, monitoring of services, care coordination, PCP planning.
- Facilitating PCP meetings and oversight of providers to align with care plan.
Home Health Coordinator
Tri County Mental Health Services
02.2017 - 05.2018
- Managed case load of 32+ caseload independently and effectively.
- Collaborate with external community-based services and providers to meet needs of mental health clients.
- Enter clinical documentation into electronic health record system.
- Managing and completing pre-authorizations for MaineCare via Kepro.
DLSS In Home Support
MAS Health
07.2016 - 01.2017
- Assisted persons in maintaining highest level of independence possible by aiding members to develop and maintain skills of daily living. (Section 17
A/R Specialist
McKesson
06.2015 - 06.2016
- Researched claims for both private insurance as well as Medicare crossover, to secure payment. Contacted referring physicians, solving coding issues and filing appeals with supporting documentation, ensuing HIPPA compliance.
Certified Residential Medication Aide
Schooner Estates Assisted Living
02.2015 - 01.2016
- Enhanced patient comfort by administering medications in a timely and accurate manner.
- Monitored patient responses to medication to report adverse reactions quickly.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
Education
Bachelor of Arts - Social And Behavioral Sciences
University of Southern Maine
Portland, ME05.2014
Skills
- Medication Administration (CRMA)
- CPR
- DSP
- MHRT/C (CEUs pending)
- HIPAA Compliance
- EHR
- Care Coordination
- Advocacy
- Empathy
- Trauma Informed Care (TIC)
Timeline
Workforce Development Specialist
Workforce Innovation and Opportunity Act Grant
06.2021 - 05.2023
Workforce Development Specialist
Community Concepts, Inc
06.2021 - 01.2023
Shared Living Provider
Creative Works
10.2019 - Current
Community Case Manager
The Progress Center
08.2018 - 06.2019
Shared Living Manager
The Progress Center
06.2018 - 08.2020
Home Health Coordinator
Tri County Mental Health Services
02.2017 - 05.2018
DLSS In Home Support
MAS Health
07.2016 - 01.2017
A/R Specialist
McKesson
06.2015 - 06.2016
Certified Residential Medication Aide
Schooner Estates Assisted Living
02.2015 - 01.2016
Bachelor of Arts - Social And Behavioral Sciences
University of Southern Maine
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