Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Matthew Darling-Lima

Sorrento,FL

Summary

Adept at managing and executing logistics with precision, I excelled at Werner Final Mile by enhancing customer satisfaction through outstanding service and efficient delivery. My expertise in heavy lifting and data management, coupled with a knack for problem-solving and team coordination, significantly contributed to operational success. My background also includes a strong record in inventory accuracy and service scheduling, showcasing my ability to meet diverse employer needs.

Overview

10
10
years of professional experience

Work History

Professional Furniture Delivery

Werner Final Mile
Swansea, MA
10.2017 - 02.2024
  • Recognized by management for providing exceptional customer service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Demonstrated strong logistical and time management skills, ensuring timely and efficient delivery of furniture items to diverse client locations.
  • Updated and maintained databases with current information.
  • Successfully managed heavy furniture pieces, ensuring safe and secure transportation to prevent damage to merchandise and property.
  • Efficient logistics and time management.
  • Effective customer relations and communication.
  • Strong problem-solving skills and adaptability.
  • Heavy lifting and equipment operation.
  • Record-keeping and data management
  • Team collaboration and coordination

Warehouse Forklift Operator / FedEx & UPS Shipper

P.D.K. Enterprises
Fall River, MA
05.2015 - 08.2017
  • Operated forklift to transport goods throughout warehouse.
  • Ensured efficient handling of merchandise and products to maintain inventory accuracy.
  • Staged goods in loading dock area.
  • Operated forklifts to transport materials between loading, processing, and storage areas.
  • Followed standard operating procedures to safely stack and store materials in the warehouse.
  • Collaborated with team members to complete tasks efficiently and accurately.
  • Checked finished products for quality assurance before loading them onto trucks for shipment.
  • Maintained accurate inventory records and prepared reports for management.
  • Boxed, labeled and added shrink wrapping to items.
  • Organized warehouse and arranged items following procedures and safety rules.
  • Secured loads on pallets to minimize damage and worker injuries.
  • Reported any issues or discrepancies regarding product quantity or quality to supervisors immediately.
  • Received incoming shipments and checked contents against purchase orders.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Stored material by moving to appropriate area in warehouse.
  • Prepared finished stock for shipment by identifying, pulling and packing product.
  • Packaged, labeled and tagged goods before transfer.
  • Assisted with shipping and receiving activities as needed.

Scheduling Manager

Able Associates / Alarm Computer Technology
Swansea, MA
07.2014 - 04.2015
  • Schedule six technicians for five services a day in which the fields in which they are qualified.
  • Managed services in the surrounding states of MA, RI, CT, NY, and NH. This includes services for almost 1,700 Dunkin' Donuts coffee shops, and covers other services and installations for commercial and residential businesses.
  • Apply for various state electrical permits for low voltage wiring for installations, remodels, and additions.
  • Schedule and manage techs for monthly, quarterly, semi-annual, and annual fire inspections.
  • General office duties

Education

High School Diploma -

B.M.C. Durfee High School
Fall River, MA
06-2006

Associate of Arts - Financial Management

Bristol Community College
Fall River, MA

Skills

  • Heavy Lifting
  • DOT Truck Driver
  • Data entry
  • Communication
  • Social perceptiveness
  • Verbal communication
  • Recordkeeping
  • Customer relations
  • PPE compliance
  • Analytical thinking
  • Quality assurance
  • Multitasking
  • Customer service
  • Team management
  • Flexible and adaptable
  • Analytical and critical thinking
  • Data management
  • Deadline coordination
  • Inventory coordination
  • Documentation skills
  • Service scheduling
  • Time management
  • Efficient data entry
  • Inventory counts
  • Shipping and receiving

Affiliations

  • volunteered for Truck Drivers road ride for donations in Childrens Special Olympics.
  • volunteered in Rhode Islands Dufflebag/ backpack drive for families in need giong back to school.

Accomplishments

  • received bonuses and recognition awards for:

Safest Driver

costumer satisfaction

Delivery achievments

volunteer

Timeline

Professional Furniture Delivery

Werner Final Mile
10.2017 - 02.2024

Warehouse Forklift Operator / FedEx & UPS Shipper

P.D.K. Enterprises
05.2015 - 08.2017

Scheduling Manager

Able Associates / Alarm Computer Technology
07.2014 - 04.2015

High School Diploma -

B.M.C. Durfee High School

Associate of Arts - Financial Management

Bristol Community College

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Matthew Darling-Lima