To continue my career with an organization that challenges me and where I can bring in a high technical aptitude, and unyielding commitment to work. Contribute my years of knowledge with information systems and bring that experience in to meet business goals and improve infrastructure.
Overview of Qualifications
A results-driven IT professional with extensive experience in engineering, administration, and support of information systems.
25 Years’ Experience in Information systems in a large environment working for a fortune 500 company.
Accomplished and Goal-Orientated. Customer Service focused. Experienced in Enterprise level projects and working with a Global team.
Superior analytical and problem solving skills. Excellent technical support abilities with regards to migrations, client access issues, network connectivity and security.
IS Productivity Improvement and Change Control.
Proven ability to lead and motivate project teams to ensure success.
Identity management and security, business continuity, SOX compliance.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Cloud Infrastructure Architect
Altium Packaging
11.2023 - Current
Support and maintain the business's Azure tenant in cost management keeping the business lean on compute cost and server infrastructure.
Partnered closely with business analysts to understand requirements fully before creating tailored infrastructure solutions that met their specific needs.
Implemented rigorous testing procedures which .
Conducted thorough assessments of existing architecture to identify areas for improvement, leading to enhanced functionality and reduced costs.
Enhanced system reliability by designing and implementing robust infrastructure solutions.
Wrote detailed architectural design plans, security requirements, and specifications.
Collaborated with cross-functional teams to ensure seamless integration of new technologies.
Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Manager IT Infrastructure - Global IT
Mohawk Industries, Inc
04.2021 - 10.2023
Manager of Core Services for Mohawk Industries North America. Responsibilities include and support DNS (DDI), Active Directory Services, Azure AD, Office 365 (Exchange, Teams, One Drive, SharePoint Online, Certificate Management, NTP and FTP services.
Manage large projects supporting Mohawk Industries North America and Global team. Active Directory global upgrade , Email Security Gateway migration and Skype to Teams migration as projects managed.
Manage and implement infrastructure acquisitions.
Identity management and maintaining privileged access.
Responsible for implementing and maintaining system security and configurations with company applications to be SOX compliant.
Skilled at working independently and collaboratively in a global team environment.
Work well in a team setting (globally), providing support and guidance to my employees and colleagues.
Senior Engineer – Project Leader
Mohawk Industries, Inc
11.2012 - 04.2021
Supported Active Directory Services (Sites and Services, Domains and Trusts, AD Delegations), along with Group Policy design and management.
Azure AD support and defining cloud strategies aligned with MSFT best practices.
Responsible for implementing and maintaining system security and configurations of company servers while providing support, to include planning, DR planning, software and hardware configuration changes.
Highly involved in design of infrastructure behind Mohawk’s goal to migrate from Notes and move to the Office 365 cloud.
Monitor and maintain Exchange messaging and Hybrid environment
Setup and Support Mohawk’s Identity Management solution for O365, Azure AD Connect (DirSync)
Azure subscription management
Maintain and Support the Enterprise’s Cisco WAN acceleration environment
SSO SME, along with Azure AD MFA and Self Service Password Reset (SSPR).
Used critical thinking to break down problems, evaluate solutions and make decisions
Organized and detail-oriented with strong work ethic
Demonstrated respect, friendliness and willingness to help wherever needed
Managed time efficiently in order to complete all tasks within deadlines
Systems Administrator
UNILIN US MDF, Mohawk Industries
03.2001 - 11.2012
Implemented and helped in designing the network infrastructure for Unilin US Manufacturing facility from the ground up.
Responsible for implementing and maintaining system security and configurations of company/BU servers while providing IT support, to include planning, software and hardware life cycles.
Currently support Active Directory Services, along with Group Policy design and management.
Monitor and maintain Exchange 2003/2010 messaging system and email security.
Administer mobility mangament access, in regards to Blackberry, iPhone.
Maintain network security to prevent outside attacks
Administer all remote access and Cisco ASA, switches and routers
Monitor network traffic using firewall analysis software
Project management and planning for software and hardware upgrades
Plan and implement business continuity and backup strategies and maintain SOX.
Systems Engineer
Kewill Systems
01.2000 - 03.2001
Provided software support for Kewill’s Supply Chain and Logistics Management application
Built and configured IBM Netfinity systems to run Windows 2000/Cluster with Ecommerce logistics software at customer sites.
Configured IIS to run logistics web based applications
Provided hardware support for customer workstations and Zebra printers.
Involved in custom programming, using ASP, VB Script and Java for integrating the shipping software into customers' business.
Provided phone support for customers nationwide.
Education
B.S.B.A - Computer Information Systems
Western Carolina University
Cullowhee, NC
Skills
Risk mitigation and management
Change management
Disaster Recovery and Business Continuity
Business process improvement
Azure AD Conditional Policy - MFA and Access Control
Active Directory(AD), Azure AD(AAD) management
Azure Cost Management
MSFT AD Health and Risk Assessments
MSFT ADFS, Azure Enterprise Applications and SSO
Management of Core Collaboration tools (Teams, Outlook, Exchange, Share Point Online)