Matthew Davis
Student
Carlsbad,CA
Languages
Spanish
Full Professional
Summary
Dependable Field Supervisor bringing top-notch customer relations, planning and mechanical repair skills gained over 6 years in business. Competent in independently organizing installation and repair plans. Expert in servicing refrigeration systems.
Overview
23
23
years of professional experience
1
1
Certification
Work History
HVAC-R Service Technician
P.T. Barnum Cold Circus
Temecula, CA
10.2013 - Current
- Increased longevity of HVAC systems by performing yearly preventive maintenance.
- Connected heating or air conditioning equipment to water, fuel or refrigerant sources to form complete circuits.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Field Supervisor
Airflow Technologies
Carlsbad, United States
09.2005 - 12.2012
- Kept teams on task to complete 10 service calls on time.
- Planned and scheduled 10 field activities according to daily operations.
- Evaluated performance and progress, and made proactive adjustments for 3 teams of 10 technicians.
- Investigated issues and developed effective solutions.
Team Manager
Manage Our Team
Encinitas, CA
02.2006 - 11.2008
- Led employee relations through effective communication, coaching, training and development.
- Evaluated employee performance on a weekly basis and coached and trained 8 team members, increasing quality of work and employee motivation.
- Drove performance by a staff of 32 persons and created incentives and positive work atmosphere and administering recognition and rewards programs.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Resolved daily customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to 90 to 100 percent accuracy. held executive office for 5 years.
- Drove performance of 32 persons by creating incentives and positive work atmosphere and administering recognition and rewards programs
Warehouse Supervisor
We Are A Warehouse
Carlsbad, CA
04.2001 - 09.2005
- Completed daily operations on time and maintained 95 to 100 percent accuracy.
- Monitored team of 20 employees and offered mentoring and leadership to improve any deficiencies.
- Maintained 90 to 100 percent levels of accuracy in daily operations.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Supervised shipping and receiving, distribution, and workplace safety.
- Supervised warehouse operations by managing 24 employees during shifts.
Education
Bachelor of Science - Business Administration
Western Governors University
Salt Lake City, UT06.2025
Associate of Science - HVAC
Ashford University
San Diego, CA06.2011
Skills
- OSHA Regulations
- Ventilation and Air Conditioning
- Heating and Cooling Systems
- Customer Satisfaction
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 8 staff members.
Certification
- Certified refrigeration technician - 2017
- Abatement License - 2020
- E.P.A. Certification Training - 2020
Timeline
HVAC-R Service Technician
P.T. Barnum Cold Circus
10.2013 - Current
Team Manager
Manage Our Team
02.2006 - 11.2008
Field Supervisor
Airflow Technologies
09.2005 - 12.2012
Warehouse Supervisor
We Are A Warehouse
04.2001 - 09.2005
Bachelor of Science - Business Administration
Western Governors University
Associate of Science - HVAC
Ashford University
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