Matthew Davis
Irving
Summary
Dynamic Emergency Care Sergeant with the US Army, recognized for enhancing operational efficiency and fostering teamwork. Proven problem-solver skilled in advanced medical techniques and effective communication. Successfully mentored team members, boosting proficiency in emergency care procedures, while maintaining high patient care standards and ensuring compliance with protocols.
Professional with robust experience in emergency care, skilled in rapid decision-making, and crisis management. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability in dynamic environments. Expertise includes triage, patient assessment, and emergency medical procedures, combined with leadership and communication skills. Proven track record of maintaining calm and efficiency under pressure, fostering cohesive and effective team.
Seasoned Combat Medic with over 13 years of experience. Familiar with numerous medical techniques and equipment. Undaunted by crisis situations, serious patient conditions or high-pressure emergencies.
Overview
18
18
years of professional experience
Work History
Emergency Care Sergeant
US Army
02.2007 - 08.2020
- Maintained confidentiality and security of health records and medical information.
- Oversaw recruitment, orientation and performance evaluations of employees.
- Monitored implementation and success of protocols and programs.
- Evaluated and recommended methods of improving operational performance.
- Leveraged strong leadership skills to manage a diverse group of professionals, fostering teamwork and collaboration within the unit.
- Maintained optimal patient care standards with thorough documentation and adherence to established guidelines.
- Provided life-saving interventions during critical situations through expert application of advanced medical techniques.
- Evaluated individual performance among team members to identify areas for growth, resulting in targeted professional development plans.
- Continually updated professional knowledge through participation in workshops, conferences, and other relevant training opportunities.
- Ensured adequate staffing levels during high-demand periods by effectively managing shift schedules and rotations.
- Increased team proficiency in emergency care procedures through consistent mentoring and skill development initiatives.
- Boosted operational efficiency by maintaining accurate inventory records, ensuring the timely replacement of expired or depleted supplies.
- Contributed to organizational success as an active participant in departmental meetings, offering valuable insights and suggestions for improvement.
- Recognized and treated medical conditions with proven techniques, equipment, and knowledge of medical and military protocols.
- Acted as team leader and took responsibility for scene and unit management to maximize integrated support of patients.
- Developed and deployed triage skills and delivered optimal emergency care in combat environments.
- Perfected careful handling, lifting and moving of patients from point of incident to stretcher, ambulance or helicopter.
- Kept combat zone work environments as clean and organized as possible and maintained unit in constant state of readiness.
- Collaborated with medical doctors and other healthcare professionals.
- Observed patient behavior to report changes to medical personnel.
- Trained new EMTs on proper protocols and procedures.
- Utilized communication devices to maintain contact with supervisors.
- Performed medical tests and collected samples for laboratory analysis.
Bar Back
Electric Cowboy
01.2004 - 12.2006
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted in setting up and breaking down bar area for special events.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Learned how to make wide variety of mixed drinks.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Checked ID cards and verified bar guests were of legal age.
- Streamlined bar operations, prepared garnishes for drinks ahead of busy periods.
- Facilitated smooth workflow by organizing bar layout for easy access to frequently used bottles and tools.
- Enhanced bar efficiency by restocking all necessary bar supplies, including liquors, fruits, and ice, before and during service hours.
- Optimized storage solutions, rearranged liquor shelves for better space utilization.
- Supported inventory management, monitored stock levels, and alerted management to low supplies, preventing stockouts.
- Established rapport with customers by providing friendly and attentive service.
Sales Representative
RadioShack
07.2002 - 12.2004
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Expanded customer base through cold calling, networking, and relationship building.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
Education
Associate of Arts - Psychology
Tarrant County College
Fort Worth, TXSkills
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Critical thinking
- Effective communication
- Adaptability and flexibility
- Professionalism
Timeline
Emergency Care Sergeant
US Army
02.2007 - 08.2020
Bar Back
Electric Cowboy
01.2004 - 12.2006
Sales Representative
RadioShack
07.2002 - 12.2004
Associate of Arts - Psychology
Tarrant County College
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