Matthew Dawson
Round Rock,TX
Summary
Professional IT leader prepared to drive strategic technological initiatives and innovation. Proven track record of enhancing system efficiencies, cybersecurity, and infrastructure management. Strong focus on fostering team collaboration and aligning IT strategies with organizational goals. Adept at adapting to evolving business needs and leveraging technical expertise in areas such as network architecture, software development, and project management.
Overview
24
24
years of professional experience
Work History
Consultant
Self
03.2024 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, or industry best practices relevant to the role of Technical Consultant.
- Enhanced system performance by identifying and resolving technical issues through troubleshooting and root cause analysis.
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
- Collaborated with cross-functional teams to complete complex projects on time and within budget constraints, meeting or exceeding project requirements.
Director of IT
EXTENET
01.2023 - 02.2024
- Oversee company technologies by implementing strategic planning in utilization of technology to facilitate successful development of new products, sales initiatives, and business management strategies, among other endeavors
- Manage security infrastructures by implementing systems designed to detect intrusions and other potential threats, effectively mitigating all cyber threats to safeguard company assets and data integrity
- Supervised engineering team in migration of physical servers to Azure virtual environment
- Created of a top-notch IT team, with five direct reports, consisted of networking engineering, systems administration, systems support, and helpdesk
- Having the knowledge and skills to accommodate the ever-changing business model and provided a best of class support
- Implemented policies and procedure to create a fluid environment while keeping aligned with necessary compliances and company goals
- Designed security infrastructure stopping all cyber threat
- The multitiered system put into place includes intrusion detection, firewall rules, antivirus and system monitoring on all devices
- Supervised team to create hybrid Active Directory and Azure environment to utilize SSO for various applications and virtual desktop
- Managed and maintained technology budget that included company software and hardware needs
- Worked interdepartmental on strategic planning and associated initiatives to help reach company goals
Senior Director of Information Technology
Aytu Biopharma
01.2018 - 10.2022
- Created new controls and achieved SOX compliance with implementation of new policy and procedures
- Managed and lead the implementation and review of upgrade/replacement of exiting ERP program, AX
- Introduced and create Project Management team
- Implemented cyber security initiative that created a secure environment with 100% success rate utilizing SecureWorks IDS and ESET Antivirus as well as third party monitoring of SonicWall firewalls
- Introduced iPads with cellular connectivity for sales force to utilize Office 365 and OneDrive while in the field providing team access necessary data
- Migrated physical server systems to virtualized environment hosted in VMWare Horizon hosted solution
- Created top-notch IT team consisting of network and systems engineering and help desk services
- Created technology budget that encompassed all software, hardware, and technology for the entire corporation
- Worked with all departments on strategic planning to achieve efficiencies and company goals
- Spearheaded the technology team in the merger of the company with integrations of systems and move to company domain and Office 365 tenant
Director of Information Technology
Christian Community Action
11.2014 - 01.2018
- Upgraded outdated physical systems with a hosted cloud base solution including Office 365, SharePoint, Azure, and long-term storage on AWS
- Created and Implemented policies and procedure to create a fluid environment while keep aligned with compliances and regulations
- Designed and implemented security infrastructure stopping all cyber threat
- This included a hosted SonicWALL and SecureWorks IDS, as well as McAfee AV
- Installed iPads-based NCR POS system to align with business requirements and goals
- Providing inventory control and sales reporting
- Worked with CEO and CFO on sale of retail locations
Vice President
mytech helpdesk
01.2012 - 11.2014
- New customer acquisitions
- Account Management
- Supervised IT team on various internal projects to allow for flexibility and growth to meet business goals
- Development of IT staff responsible for designing, supporting, troubleshooting, training and tuning corporate network, servers and desktops for clients
- Worked with clients and third parties to design, implement, and support various systems from POS systems and CRM to manufacturing systems
- Maintained company budget and headed team on contract management
Director of Infrastructure
Mosiac Sales Solutions
11.2011 - 01.2012
Project Manager/Consultant
CITY BANK
05.2011 - 11.2011
Director of Network Operations
Brinker International Inc
02.2008 - 02.2010
Senior Director of Information Technology
Rent-A-Center
05.2001 - 01.2008
Education
Bachelor of Arts -
Grand Canyon University
Phoenix, AZSkills
- Team leadership & development
- MS office
- Project management
- IT infrastructure planning
- Strategic planning
- Software integration
- Project planning
- HelpDesk support
- Cybersecurity
- ITIL framework
- Change management
- Customer support
- Training and mentoring
- Software installation
- Team leadership
Timeline
Consultant
Self
03.2024 - Current
Director of IT
EXTENET
01.2023 - 02.2024
Senior Director of Information Technology
Aytu Biopharma
01.2018 - 10.2022
Director of Information Technology
Christian Community Action
11.2014 - 01.2018
Vice President
mytech helpdesk
01.2012 - 11.2014
Director of Infrastructure
Mosiac Sales Solutions
11.2011 - 01.2012
Project Manager/Consultant
CITY BANK
05.2011 - 11.2011
Director of Network Operations
Brinker International Inc
02.2008 - 02.2010
Senior Director of Information Technology
Rent-A-Center
05.2001 - 01.2008
Bachelor of Arts -
Grand Canyon University
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