Matthew DeBoer
CINCINNATI,OH
Summary
Results-driven professional with experience in team leadership, automotive sales, and utility locating. Skilled in customer relationship management, problem-solving, team development, and clear communication. Proven ability to lead teams, deliver exceptional customer service, build client trust, and work independently in safety-focused environments. Adaptable and dependable, with a strong work ethic and a commitment to achieving goals and delivering results.
Overview
8
8
years of professional experience
Work History
Utility Locate Technician
USIC Locating Services Inc., Olameter DPG, SM&P
CINCINNATI, Oh
02.2026 - Current
- Marked underground utilities with paint, flags, and locate equipment to ensure accurate identification for excavation safety.
- Reviewed excavation tickets and route maps before traveling to assigned job sites.
- Located gas lines using specialized equipment to aid excavation crews., electric, water, and telecom lines for USIC and excavation crews.
- Collaborated with contractors to communicate locate access and schedules, enhancing project safety and efficiency.
- Communicated with contractors, homeowners, and dispatch regarding locate access and schedules.
- Inspected work areas for safety hazards and utility conflicts, ensuring compliance with safety standards and preventing accidents.
- Responded to emergency calls for service and conducted emergency locates.
Product specialist
Luther Brookdale Volkswagen
Brook Park, Minnesota
06.2025 - 02.2026
- Greeted customers in dealership showroom and discussed vehicle needs
- Presented new and used cars with features, trims, and options
- Explained financing, lease terms, and payment plans to buyers
- Conducted test drives and answered questions about performance and safety
- Prepared sales paperwork and coordinated signatures with finance office
- Updated customer records and inventory details in dealership system
- Followed up with leads through phone calls and email messages
- Developed relationships with potential buyers through phone calls and emails.
Product specialist
Morries Audi/VW
La Crosse, Wisconsin
12.2023 - 05.2025
- Greeted customers in dealership showroom and discussed vehicle needs
- Presented new and used cars with features, trims, and options
- Explained financing, lease terms, and payment plans to buyers
- Conducted test drives and answered questions about performance and safety
- Prepared sales paperwork and coordinated signatures with finance office
- Updated customer records and inventory details in dealership system
- Followed up with leads through phone calls and email messages
- Developed relationships with potential buyers through phone calls and emails.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
Team Leader
Chick-fil-A
La Crosse, WI
09.2022 - 12.2023
- Led Chick-fil-A team members during front counter and drive-thru service.
- Trained new team members on Chick-fil-A hospitality and service standards.
- Monitored Chick-fil-A food safety, cleanliness, and sanitation procedures.
- Coordinated kitchen workflows to support Chick-fil-A order accuracy and speed.
- Assisted guests with Chick-fil-A orders, concerns, and special requests.
- Managed cash handling and register operations at Chick-fil-A.
- Supervised opening and closing tasks for Chick-fil-A daily operations.
- Supported inventory checks and restocking for Chick-fil-A food service areas.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Shift Leader
Chick-fil-A
Blaine, Minnesota
07.2020 - 12.2022
- Supervised Chick-fil-A shift operations, coordinating front counter, drive-thru, and kitchen teams.
- Trained team members on Chick-fil-A service standards and food safety procedures.
- Monitored cash drawers, registers, and payment transactions during daily shifts.
- Resolved guest concerns with calm, professional Chick-fil-A hospitality.
- Scheduled team tasks and assigned coverage based on store priorities.
- Inspected food quality, cleanliness, and sanitation throughout service periods.
- Managed opening and closing procedures for Chick-fil-A restaurant operations.
- Communicated daily needs with leadership to support smooth Chick-fil-A shifts.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Supervised and led employees to maintain productivity and customer service levels.
Youth Program Supervisor
City of New Brighton
New Brighton, Minnesota
05.2019 - 09.2019
- Led after-school and summer program sessions for diverse age groups.
- Supervised youth activities at City of New Brighton recreation programs and events.
- Monitored youth conduct and resolved concerns using City of New Brighton policies.
- Communicated with parents, staff, and community partners about youth program needs.
- Served as a liaison between families and community agencies providing support services for young people.
- Conducted assessments of individual participants' progress throughout the duration of the program.
- Collaborated with other organizations to provide additional resources for youth programs.
- Maintained attendance records, participant files, and program documentation for city reports.
- Inspected facilities, equipment, and supplies before City of New Brighton activities.
Education
Residential And High Profile Utility Locating - Utility Locating
Usic Training
Plymouth, MN 02.2026 - 03.2026
Fridley High Scool
Fridley, MNSome College (No Degree) - General Studies
Crown College
Saint Bonifacius, MNSkills
- Utility locating
- Safety compliance
- Conflict identification
- Field communication
- Equipment inspection
- Problem solving
- Environmental awareness
- Incident reporting
- Public safety
- Excavation safety
- Task prioritization
- Attention to detail
- Analytical thinking
- Relationship building
- Time management abilities
- Information collection
- Team motivation
- Overseeing daily activities
- Conflict resolution
- Safety processes and procedures
- Performance evaluations
- Giving constructive feedback
- Coaching
- Task delegation
- Program development
- Team supervision
- Evaluating employee work
- Employee training
References
References available upon request.
Timeline
Utility Locate Technician
USIC Locating Services Inc., Olameter DPG, SM&P
02.2026 - Current
Residential And High Profile Utility Locating - Utility Locating
Usic Training
02.2026 - 03.2026
Product specialist
Luther Brookdale Volkswagen
06.2025 - 02.2026
Product specialist
Morries Audi/VW
12.2023 - 05.2025
Team Leader
Chick-fil-A
09.2022 - 12.2023
Shift Leader
Chick-fil-A
07.2020 - 12.2022
Youth Program Supervisor
City of New Brighton
05.2019 - 09.2019
Fridley High Scool
Some College (No Degree) - General Studies
Crown College