Matthew DeLese
Tampa,FL
Summary
I am a self-motivated Dairy Clerk with 1 1/2 years of experience. I have thorough knowledge of food rotation, automated checking systems and stocking procedures with dedication to detailed and organized displays and comprehensive store communication. I am ready to take on the responsibility of any task that is put in front of me. I am also a personnel-driven individual boasting a career spent engaging positively with everyone from fellow staff to customers. last but not least I am an effective employee striving for excellence at every turn and efficiently completing any task that I see before me.
Overview
2
2
years of professional experience
Work History
Dairy Clerk
Harris Teeter
Virginia Beach, VA
05.2022 - 04.2024
- Assisted with unloading merchandise and unpacking cartons.
- Pulled out of date products from shelves and cases, disposing of items in proper bins.
- Monitored and arranged store shelves according to stock tags.
- Tracked inventory, handled store merchandise and removed out of code products.
- Addressed customer questions and explained key information about newly stocked dairy offerings.
- Rotated stock on a regular basis to ensure freshness of product.
- Performed daily inventory checks and restocked shelves as needed.
- Inspected incoming shipments for quality assurance purposes before stocking shelves.
- Ensured that all dairy products were properly labeled and dated according to regulations.
- Stocked shelves with dairy products such as milk, cheese, yogurt, eggs, and butter.
- Followed proper sanitation protocols when handling food products.
- Performed other duties as assigned by management team.
- Checked expiration dates on all dairy products before stocking shelves.
- Assisted customers with selecting items from the dairy section.
- Restocked shelves when necessary due to low inventory levels or product returns.
- Cleaned and maintained equipment used in the preparation of dairy products.
- Organized back-stock areas for efficient retrieval of items when needed.
- Greeted customers and provided them with product information.
- Provided excellent customer service by addressing any customer complaints or inquiries promptly and courteously.
- Assisted customers in selecting products, providing excellent service.
- Bagged or packaged purchases and wrapped gifts.
- Developed strong rapport with customers to drive repeat business.
- Described merchandise and explained use, operation and care.
- Trained new employees on sales floor procedures and protocols.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Managed inventory levels, restocked shelves as needed.
- Monitored merchandise inventory for loss prevention purposes.
Education
Associate of Science - General Studies
Tidewater Community College
Norfolk, VA12-2021
Skills
- Sales and profits maximization
- Task Delegation
- Shipment Processing
- Customer interaction
- Training and mentoring
- Sanitation Standards
- Stock Rotation
- Product stocking
- Proper product rotation
- Able to lift 80 lbs
- Communication abilities
- Cold storage maintenance
- Reliability and punctuality
- Teamwork orientation
- Cleanliness standards
- Store Organization
- Loss Prevention
- Customer Assistance
- Inventory Management
- Product Knowledge
- Basic Mathematics
- Effective Communication
- Exceeding Customer Expectations
- Customer Needs Assessment
- Problem-Solving
- Honest and Dependable
- Analytical Thinking
- Adaptable and Flexible
- Organization
- Adaptability
- Teamwork and Collaboration
Timeline
Dairy Clerk
Harris Teeter
05.2022 - 04.2024
Associate of Science - General Studies
Tidewater Community College