Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew DePaul

Tacoma

Summary

Dynamic sales professional with proven success at KDL Hardware Supply, excelling in relationship building and account management. Recognized for increasing sales revenue through effective product demonstrations and insightful recommendations. A motivated team player skilled in B2B sales dedicated to enhancing customer satisfaction and driving repeat business.



Overview

18
18
years of professional experience

Work History

Inside/Outside Sales Representative

KDL Hardware Supply
06.2014 - Current
  • Developed and maintained strong client relationships to drive customer loyalty and repeat business.
  • Conducted product demonstrations to educate customers on features and benefits of hardware supplies.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Built strong client rapport to establish diversified network of connections.
  • Trained and mentored junior sales representatives on best practices and product knowledge.
  • Streamlined sales processes, reducing response time and enhancing overall customer satisfaction.
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Used CRM software to maintain detailed contact logs and account records.
  • Kept records and receipts during travel to present for sales expense reports.
  • Documented face to face customer interactions to report to sales manager.

Inside Counter Sales Representative

Swift Tool Co
06.2011 - 06.2014
  • Maintained product knowledge to effectively recommend items and enhance sales opportunities.
  • Answered telephone calls to offer information and promote business products.
  • Finalized sales by completing payments and required paperwork.
  • Restocked, rotated and visually merchandised products for maximum sales.
  • Maintained clean, organized and professional counter space with continuous upkeep.
  • Documented orders in computer system with general conditions and special customer requirements.
  • Participated in ongoing training sessions to stay informed about new products, trends, and industry developments.
  • Developed strong product knowledge to confidently answer customer inquiries and provide accurate information.
  • Managed inventory levels by conducting regular stock checks and placing orders as necessary.
  • Commuted to three different sales locations to accommodate sales team.
  • Tracked inventory levels to generate manufacturer purchase orders.

Counter Sales Agent

Alaskan Copper & Brass Company
07.2007 - 01.2011
  • Managed customer inquiries, providing accurate information on products and services.
  • Processed sales transactions efficiently, ensuring smooth operation of cash register and payment systems.
  • Developed product knowledge to assist customers in selecting appropriate items based on needs.
  • Implemented inventory management practices, maintaining optimal stock levels to meet demand.
  • Collaborated with team members to streamline workflows and improve overall sales productivity.
  • Maintained a clean and organized store environment for an enhanced shopping experience.
  • Answered overflow calls from our inside sales team
  • Operated 20ft press shear, 5 ton overhead crane and abrasive carbide chop saw to accommodate customers size requirements.
  • Coordinated freight deliveries of materials to customer.

Education

High School Diploma -

Decatur High School
Federal Way, WA

Skills

  • Relationship building
  • Motivated team player
  • Problem-solving
  • Customer Service-oriented
  • Account management
  • Phone and email etiquette
  • Sales presentations
  • B2B sales
  • Computer skills
  • Appointment setting
  • Mathematics
  • Software sales proficiency

Timeline

Inside/Outside Sales Representative

KDL Hardware Supply
06.2014 - Current

Inside Counter Sales Representative

Swift Tool Co
06.2011 - 06.2014

Counter Sales Agent

Alaskan Copper & Brass Company
07.2007 - 01.2011

High School Diploma -

Decatur High School

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