Matthew DiLorenzo
Franklin Lakes,NJ
Summary
Experienced in customer relationship management, consistently ensuring high levels of customer satisfaction and retention. Utilize persuasive communication techniques to drive sales and foster customer loyalty. Track record demonstrates ability to collaborate with team members to achieve sales objectives and maintain a positive store environment.
Overview
10
10
years of professional experience
Work History
Caddy
The Tuxedo Club Private Golf Course
05.2021 - Current
- Develop communication skills with various members
- Assists members with their needs on the course to improve their experience
Coach
Monroe Youth Sports
08.2015 - Current
- Youth football- Coach of the 6-12-year-old team; Managed the plays, players, and teaching for the tight ends and the defensive end
- Youth lacrosse- Defensive coach
- Conducted and planned clinics to teach youth the sport of lacrosse and trained high school students to improve their performance
Full Time Intern
Pingree School
09.2022 - 12.2022
- Scheduling
- Field Ops - Field set up and game day operations
- Assist strength & conditioning coach with workout classes
Intern
Franklin Lakes Sport and Spine
05.2021 - 08.2021
- Assisted patients with rehabilitation exercises
- Learned valuable Training program design
- Set up exercise materials
- Sanitized equipment
Remote Intern Sports Safety Division
Hospital for Special Surgery
04.2020 - 09.2020
- Performed Data Intake and analysis
- Help design lessons for online classes for at-home patients and online students
Sales Associate
Vineyard Vines
09.2015 - 05.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds per store policy.
Education
Master of Business Administration -
Endicott College
Beverly, Massachusetts05.2024
Bachelor of Science - Exercise Science
Endicott College
Beverly, Massachusetts05.2023
High School Diploma -
Don Bosco Prep High School
Ramsey, New Jersey06.2019
Skills
- Good communication
- Patient and understanding
- Efficient with Google Docs and sheets
- Dedicated
- Time management
- Problem-solving
Accomplishments
- Spring 2021 Endicott College Dean's list
- 2024 CCC Academic All-Conference
Other
- Member of Endicott men's Lacrosse team
- Endicott Men's Lacrosse leadership Council
- Marketing Club
Timeline
Full Time Intern
Pingree School
09.2022 - 12.2022
Caddy
The Tuxedo Club Private Golf Course
05.2021 - Current
Intern
Franklin Lakes Sport and Spine
05.2021 - 08.2021
Remote Intern Sports Safety Division
Hospital for Special Surgery
04.2020 - 09.2020
Sales Associate
Vineyard Vines
09.2015 - 05.2019
Coach
Monroe Youth Sports
08.2015 - Current
Bachelor of Science - Exercise Science
Endicott College
High School Diploma -
Don Bosco Prep High School
Master of Business Administration -
Endicott College
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