Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Doan

Haslet

Summary


Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

7
7
years of professional experience

Work History

Delivery Associate

Amazon - Speedy Gonzales LLC.
11.2024 - 04.2025
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Delivery Associate

Mojamo LLC
08.2024 - 11.2024
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Verified accuracy of all deliveries against order forms.
  • Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.

Logistics Coordinator

PCI Logistics
06.2023 - 07.2024
  • Tracked orders and notified customers of status or potential delays.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
  • Created reports to provide insights into logistics operations and performance.
  • Managed inventory levels to verify availability of stock for customer orders.
  • Updated and maintained databases to track shipments and inventory.
  • Coordinated shipments and tracked progress to facilitate timely delivery.

Air Import Agent

Longo Logistics
06.2022 - 06.2023
  • Negotiated and arranged transport of goods with shipping or freight companies.
  • Created documents of load plans, cargo cleanliness inspections, and transportation processes.
  • Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
  • Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
  • Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
  • Utilized computer systems to manage cargo shipments and accurately track goods.
  • Resolved any customer inquiries or complaints to restore satisfaction.

Logistics Coordinator

DSV Air & Sea
09.2021 - 06.2022
  • Tracked orders and notified customers of status or potential delays.
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
  • Negotiated contracts to secure favorable rates and terms.
  • Managed inventory levels to verify availability of stock for customer orders.
  • Updated and maintained databases to track shipments and inventory.
  • Coordinated shipments and tracked progress to facilitate timely delivery.

Material Handler

TTIINC
10.2018 - 08.2021
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Received and unpacked shipments and new equipment as directed.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Education

Associate of Science - Business Administration

Ashworth College
Norcross, GA
09-2019

High School Diploma -

Fossil Ridge High School
Fort Worth
05-2016

Skills

  • Efficient navigation
  • Loading and unloading
  • Route planning
  • Deadline adherence
  • Package handling
  • Inventory management
  • Logistics
  • Database management

Timeline

Delivery Associate

Amazon - Speedy Gonzales LLC.
11.2024 - 04.2025

Delivery Associate

Mojamo LLC
08.2024 - 11.2024

Logistics Coordinator

PCI Logistics
06.2023 - 07.2024

Air Import Agent

Longo Logistics
06.2022 - 06.2023

Logistics Coordinator

DSV Air & Sea
09.2021 - 06.2022

Material Handler

TTIINC
10.2018 - 08.2021

Associate of Science - Business Administration

Ashworth College

High School Diploma -

Fossil Ridge High School

Similar Profiles

CREATE PROFILE
Matthew Doan