Matthew Domingos
PETALUMA
Summary
Student success professional prepared to contribute to academic and personal growth of students. Known for implementing effective strategies to boost student performance and overcome challenges. Emphasizes teamwork and adaptability to meet evolving needs, ensuring collaborative and results-driven environment. Expertise in mentoring, problem-solving, and motivational techniques.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Student Success Coach
Santa Rosa Junior College
05.2023 - Current
- Provided support and guidance to students experiencing academic and personal troubles.
- Helped students develop organizational, time management and study skills.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
- Consulted with students to advise on topic selection, appropriateness and academic value.
- Connected students with appropriate resources, including tutoring services, financial aid assistance, and mental health counseling.
- Supported diverse learners by providing culturally responsive coaching methods and acknowledging individual strengths.
- Mentored new Student Success Coaches by sharing best practices in coaching methods, communication strategies, and resource navigation.
- Improved student success rates by implementing personalized coaching strategies and goal-setting techniques.
Sales Floor Manager
JW McGrath Auctions
01.2018 - 01.2020
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Demonstrated product and answered questions for prospective customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Bachelor of Arts - Social Work
California State Polytechnic University, Humboldt
Arcata, CA05-2026
Associate of Arts - Human Services
Santa Rosa Junior College
Santa Rosa, CA05.2024
Skills
- Employment Barrier Identification
- Listening Actively
- Case Management
- Group Facilitation
- Cognition Assessment
- Resource Identification
- Administrative Ability
- College Application Assistance
- Collaboration and teamwork
- Networking and relationship building
- Creativity and innovation
- Motivational techniques
Certification
NASPA -Certified Peer Educator
SRJC Certificate in Foundations in Recovery and Academic Success
SRJC Certificate in Human Services: Advocacy
Member in Good Standing of the National Association of Social Workers.
California State Certified Wellness Coach I
Timeline
Student Success Coach
Santa Rosa Junior College
05.2023 - Current
Sales Floor Manager
JW McGrath Auctions
01.2018 - 01.2020
Bachelor of Arts - Social Work
California State Polytechnic University, Humboldt
Associate of Arts - Human Services
Santa Rosa Junior College
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