Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Donaldson

Byhalia,MS

Summary

Dynamic professional with extensive experience at Amazon, specializing in inventory management and team leadership. Achievements include significant enhancements in operational efficiency and successful implementation of continuous improvement initiatives. Expertise in customer engagement and workplace safety, alongside strong multitasking and training capabilities, fosters a collaborative and productive work environment.

Overview

14
14
years of professional experience

Work History

Amazon Associate

Amazon
Olive Branch, MO
02.2025 - 04.2025
  • Placed special orders or called other stores to find desired items.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Trained new associates on store operations, policies, and procedures.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Bagged or packaged purchases and wrapped gifts.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Prepared merchandise for purchase or rental.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Collaborated with other departments to ensure successful product launches.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Handled returns and exchanges according to company policies.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed day-to-day duties accurately and efficiently.
  • Operated equipment and machinery according to safety guidelines.

Associate

Sephora Warehouse
Olive Branch, MS
02.2022 - 11.2022
  • Placed special orders or called other stores to find desired items.
  • Prepared merchandise for purchase or rental.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Maintained records related to sales for store management.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Identified opportunities for process improvement and cost savings initiatives.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Trained new associates on store operations, policies, and procedures.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Bagged or packaged purchases and wrapped gifts.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Handled returns and exchanges according to company policies.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Collaborated with other departments to ensure successful product launches.
  • Described merchandise and explained use, operation and care.
  • Updated and maintained databases with current information.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Maintained updated knowledge through continuing education and advanced training.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked with cross-functional teams to achieve goals.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Managed household errands and other essential duties.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Utilized various software and tools to streamline processes and optimize performance.

Ditch Man/Outside Plumber

Olive Branch Public Works
Olive Branch, MS
10.2018 - 02.2022
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Identified needs of customers promptly and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Completed routine maintenance and repair.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Operated equipment and machinery according to safety guidelines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Managed household errands and other essential duties.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Maintained updated knowledge through continuing education and advanced training.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked effectively in team environments to make the workplace more productive.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
  • Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
  • Modified piping systems with task-specific tools to complete preventive maintenance.
  • Shut off steam or other gases or liquids from pipes to conduct maintenance.
  • Verified and gathered measurements to determine proper piping sizes.
  • Prepared and gathered parts, labor and equipment needed for projects.
  • Installed and repaired water supply lines, waste disposal systems, and related appliances.
  • Visited customer sites to assess their needs and provide estimates for repair jobs.
  • Inspected drainage and other plumbing systems to identify necessary repairs.
  • Performed pipe fabrication, installation and fitting according to proper specifications.
  • Assembled and installed metal and nonmetal valves, pipe fittings and pipes.
  • Repaired broken or blocked sewer lines with the use of video cameras.
  • Cut and fit pipes to established measurements.
  • Cut and beveled piping using cutting torches, saws and threading machines.
  • Identified and located required tools prior to starting each project.
  • Inspected work sites for holes and damage.
  • Replaced worn or damaged plumbing fixtures.
  • Maintained tools and equipment to keep supplies in excellent working condition.

Rewind Machine Operator

CCL Label
Collierville, TN
01.2017 - 11.2018
  • Calibrated equipment settings to meet customer requirements as specified in job orders.
  • Collaborated with team members to finish runs on tight deadlines.
  • Inspected finished items to check for defects.
  • Cut products to specific measures, carefully using cutting tools.
  • Installed attachments to machines in order to complete special operations and projects.
  • Inspected finished products for any defects or irregularities.
  • Managed inventory levels of supplies used in the operation of the rewind machine.
  • Communicated with team members regarding progress of current jobs being processed through the rewinder.
  • Assisted with troubleshooting malfunctions on the rewind machine when necessary.
  • Fed raw materials into gluing, coating and slitting rollers via manual and automated methods to achieve desired production speeds.
  • Measured spool dimensions before winding process began to ensure accuracy of results.
  • Ensured that safety protocols were followed while operating the rewind machine.
  • Loaded material onto the rewind machine using a forklift or crane.
  • Used hand stampers to stamp dates and other information on products.
  • Removed and stacked completed items in preparation for shipment.
  • Started machines and moved controls to regulate tension on pressure rolls.
  • Took machines apart to clear jams and replace broken components.
  • Checked raw materials for any damage prior to loading them onto the rewind machine.
  • Operated rewind machine to wind and unwind rolls of paper, fabric, film or other materials.
  • Trained new personnel on proper operation techniques for running a successful shift on the rewinding line.
  • Ensured compliance with all safety regulations while operating machinery.
  • Changed blades regularly to reduce wear and tear on machinery components.
  • Adjusted rollers and guides according to product specifications.
  • Attended all safety meetings related to use of machines and equipment in production areas.
  • Conducted periodic tests on wound spools for adherence to quality standards set by company policies.
  • Provided support in packaging finished products off the rewind line.
  • Performed regular maintenance on the rewind machine to keep it in good working condition.
  • Replaced worn out parts and components on the rewind machine as needed.
  • Maintained records of production output for quality control purposes.
  • Utilized automatic stamping devices to stamp products with information.
  • Monitored and adjusted machine parameters such as speed, tension and pressure to ensure optimal performance.
  • Cleaned work area after each shift to maintain cleanliness standards.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked effectively in team environments to make the workplace more productive.
  • Operated equipment and machinery according to safety guidelines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Managed household errands and other essential duties.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Completed day-to-day duties accurately and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Utilized various software and tools to streamline processes and optimize performance.

Associate/Team Leader/Safety Assistant Manager

Valvoline Inc
Hernando, MS
05.2011 - 10.2016
  • Facilitated training sessions for new employees on company policies and procedures.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Allocated resources effectively to ensure project completion within deadlines and budget.
  • Assigned tasks to individual team members based on their strengths and abilities.
  • Reviewed work completed by the team for accuracy and quality assurance purposes.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Assessed market trends and competitor strategies to inform team direction and focus.
  • Oversaw training and development programs to enhance team skills and knowledge.
  • Motivated team members through recognition programs and performance-based incentives.
  • Coached junior staff members on problem-solving techniques for difficult situations.
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Negotiated with vendors and suppliers to secure favorable terms and improve bottom-line results.
  • Collaborated with other departments to coordinate activities related to projects.
  • Worked closely with human resources to support employee management and organizational planning.
  • Developed weekly, monthly, quarterly reports on team performance.
  • Developed and implemented strategies to improve team productivity.
  • Identified needs of customers promptly and efficiently.
  • Maintained positive working relationship with fellow staff and management.
  • Implemented strategies to take advantage of new opportunities.
  • Established clear team goals aligned with company objectives, tracking progress regularly.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Coordinated daily operations, ensuring team adherence to company policies and procedures.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Researched new technologies that could benefit the organization's operations.
  • Implemented changes in processes or systems as required for improving efficiency.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Assisted in resolving customer issues, complaints, or queries promptly.
  • Fostered a culture of continuous improvement, encouraging innovation and efficiency.
  • Delegated daily tasks to team members to optimize group productivity.
  • Analyzed key performance indicators to identify effective strategies.
  • Managed conflict resolution within the team to maintain a positive work environment.
  • Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
  • Assessed company operations for compliance with safety standards.
  • Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
  • Collaborated with other departments within the organization to ensure smooth functioning of operations.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Created processes to ensure efficient workflow within the department.
  • Organized training programs for employees on topics such as customer service skills.
  • Interacted regularly with customers via phone or email regarding product information.
  • Provided guidance and support to team members on daily tasks.
  • Participated in recruitment process by conducting interviews with potential candidates.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Ensured compliance with legal and regulatory requirements in all team activities.
  • Maintained accurate records of employee attendance, leave requests.
  • Ensured compliance with company policies and procedures by all staff members.
  • Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Facilitated team meetings to discuss targets, strategies, and address any issues.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Maintained daily inventory to facilitate successful material distribution.
  • Monitored team workload to prevent burnout and ensure equitable task distribution.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Analyzed data from customer surveys and feedback forms to identify areas of improvement.
  • Conducted regular meetings with the team to discuss progress and challenges.
  • Implemented strategic plans to enhance team performance and productivity.
  • Championed the adoption of new technologies to improve team productivity and service delivery.
  • Monitored performance of individual team members and provided feedback.
  • Organized client meetings to provide project updates.
  • Handled escalated customer service inquiries from other departments when necessary.
  • Identified training needs for the team and arranged appropriate sessions.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Maintained open lines of communication with senior management, reporting team progress and challenges.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Updated and maintained databases with current information.
  • Achieved cost-savings by developing functional solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Completed routine maintenance and repair.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Resolved conflicts between team members in an effective manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Created reports on sales trends, inventory levels, and financial data.
  • Maintained up-to-date knowledge of company products and services.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Recruited and trained new employees to meet job requirements.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Proposed or approved modifications to project plans.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Analyzed business performance data and forecasted business results for upper management.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Delegated work to staff, setting priorities and goals.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Ensured compliance with safety regulations and company policies.
  • Communicated regularly with customers to gain insights into their needs.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Established processes for monitoring customer satisfaction levels.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Assigned work and monitored performance of project personnel.
  • Produced thorough, accurate and timely reports of project activities.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Implemented quality control measures to uphold company standards.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Operated a variety of machinery and tools safely and efficiently.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Operated equipment and machinery according to safety guidelines.

Scanner/Picker/Packer/Lead/Supervisor

Asics Tiger Corp
Southaven, MS
02.2012 - 01.2016
  • Verified accuracy of scanned information by comparing it with original document.
  • Determined and recommended improvements to content management system features.
  • Maintained accurate records of documents processed for tracking and quality control purposes.
  • Maintained quality control standards for all scanned materials.
  • Administered document access and revision rights to personnel to maintain documentation integrity.
  • Utilized document management software to categorize, tag, and archive scanned files for easy access.
  • Performed routine maintenance and troubleshooting on scanning equipment to ensure optimal performance.
  • Completed documents and work requests according to company standards.
  • Collaborated with colleagues from various departments on projects involving the use of scanners.
  • Resolved technical issues related to scanners or other imaging devices quickly and effectively.
  • Trained new staff on scanning procedures and best practices to maintain high standards of operation.
  • Destroyed obsolete and outdated records using company-mandated procedures.
  • Prepared requested orders by pulling materials, packing boxes and placing packaged items in delivery staging area.
  • Identified department and user document management requirements by conducting in-depth needs assessments.
  • Collaborated with team members to manage large-scale scanning projects and meet tight deadlines.
  • Operated equipment such as box cutters, hand jacks, tape guns and scanners in alignment with company guidelines.
  • Assisted in the development of scanning protocols to enhance efficiency and reduce errors.
  • Identified process gaps, determined solutions and implemented updates to drive efficiency improvements.
  • Engaged in continuous learning to stay updated on new scanning technology and document management trends.
  • Scanned documents and images into computer systems accurately and efficiently.
  • Participated in regular team meetings to discuss progress, challenges, and strategies for improvement.
  • Set up documents for individual projects based on specifications.
  • Monitored supply inventory and reordered materials as needed to avoid interruptions in scanning operations.
  • Performed daily maintenance checks on scanner equipment to ensure proper functioning.
  • Adjusted scanning settings according to specific requirements of each job.
  • Reported any malfunctions immediately to supervisor or IT personnel for prompt resolution.
  • Identified and resolved or communicated discrepancies to shift coordinator and planners.
  • Kept inventory areas clean, organized, and free of safety hazards for maximum efficiency.
  • Completed diary logs to maintain accurate inventory levels.
  • Coordinated with IT department to resolve technical issues and improve scanning processes.
  • Compiled reports on scanning productivity and identified areas for process optimization.
  • Converted documents for specific personnel or project needs.
  • Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes.
  • Conducted price audit scans and documented results in software.
  • Trained new employees on the correct use of scanners, imaging software programs.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Identified needs of customers promptly and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Achieved cost-savings by developing functional solutions to problems.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Maintained updated knowledge through continuing education and advanced training.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Read orders to verify attributes and quantities of merchandise.
  • Weighed and measured products and materials to meet regulatory requirements.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Weighed packages to ensure they met shipping weight requirements.
  • Processed returned items according to company policies and procedures.
  • Followed all safety protocols while operating warehouse machinery and driving forklifts.
  • Placed products on conveyors for final wrapping and shipment.
  • Limited damage to products and orders by using care when choosing items.
  • Compared merchandise invoices to items actually received.
  • Issued supplies, materials and products to team members based on information from requisitions.
  • Utilized RF scanners to track inventory movements throughout the facility.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Tracked inventories and input equipment counts into warehouse databases.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Assisted in unloading delivery trucks when necessary using pallet jacks or hand carts.
  • Operated warehouse machinery such as forklifts to move materials within the facility.
  • Tracked outgoing orders to provide shipping status to customers.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Confirmed items picked for orders by keying codes into system.
  • Used handheld scanners to key in data for packages.
  • Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
  • Checked expiration dates on perishable items prior to packing them for shipment.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • Verified accuracy of picked items by comparing them against pick list.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
  • Labeled packages accurately with destination addresses for shipping purposes.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Inspected and verified shipments for accuracy and quality assurance.
  • Trained new employees regarding warehouse procedures and standards.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Stamped price tags on merchandise, referring to official price lists.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
  • Maintained cleanliness of work area while adhering to safety regulations.
  • Organized stock on shelves in an orderly fashion for efficient retrieval.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Labeled boxes and placed in outbound collection areas.
  • Stocked shelves with incoming merchandise as needed.
  • Maintained cleanliness of work area, equipment and supplies used in picking process.
  • Selected products and items from shelves and pallets for customer orders.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Operated forklift and pallet jack to transport heavy loads.
  • Resolved customer complaints promptly and professionally.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Reported any damaged products to supervisor immediately upon discovery.
  • Assembled boxes or other containers for packing goods prior to shipment.
  • Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Updated and maintained databases with current information.
  • Managed household errands and other essential duties.
  • Completed routine maintenance and repair.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Resolved customer complaints and inquiries promptly and professionally.
  • Delegated work to staff, setting priorities and goals.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Implemented quality control measures, significantly reducing error rates.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Conducted regular team meetings to discuss goals, objectives, and strategies for success.
  • Analyzed production data to identify areas of improvement in efficiency or output.
  • Created and maintained employee schedules, ensuring adequate staffing levels in all departments.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strategies for motivating staff members and improving morale within the organization.
  • Implemented quality control measures to uphold company standards.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Provided guidance to junior staff members regarding best practices for productivity improvement.
  • Oversaw monthly site inspections and daily observations to maintain safety, production standards and environmental regulations compliance.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Served as a liaison between management and frontline workers during times of conflict resolution.
  • Identified training opportunities and organized seminars and workshops to enhance skillsets.
  • Trained new hires on company policies, procedures, and processes.
  • Supervised, trained and guided team by coaching on daily activities.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Documented timecard data, maintenance logs and production logs.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Collaborated with other departments to coordinate activities related to projects or initiatives.
  • Coordinated efficient line changeovers to meet standards and maximize uptime.
  • Evaluated existing systems and procedures regularly for effectiveness and accuracy.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Monitored staff performance, providing feedback and coaching employees on their job duties.
  • Proposed or approved modifications to project plans.
  • Implemented process improvements to reduce costs while maintaining quality standards.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Monitored daily operations for quality and adherence to work order specifications.
  • Ensured compliance with safety regulations and industry standards.
  • Collaborated with other departments to develop innovative solutions for complex problems.
  • Analyzed business performance data and forecasted business results for upper management.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Managed budget for department, ensuring all expenses stayed within allocated funds.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Assigned work and monitored performance of project personnel.
  • Communicated daily schedule and delegated work to employees.
  • Established key performance indicators for tracking progress against targets.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Enforced rules and procedures for accuracy, efficiency and safety.
  • Assisted in the development of short-term and long-term business objectives.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Streamlined workflow processes, reducing project completion times.
  • Managed inventory levels, placing orders as needed to meet customer demand.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Responded to customer questions regarding products, prices and availability.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Complied with company policies, objectives and communication goals.
  • Produced thorough, accurate and timely reports of project activities.
  • Implemented new operational procedures, increasing efficiency.
  • Collected key performance indicator metrics, analyzed results and offered process improvement recommendations based on data.
  • Negotiated with suppliers to secure cost-effective resources.
  • Identified opportunities for process improvements, leading to cost reductions and increased productivity.
  • Prepared detailed reports summarizing progress towards departmental goals.
  • Established clear goals for team members that aligned with organizational objectives.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Developed and implemented operational plans to ensure efficient workflow of daily tasks.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Recruited and trained new employees to meet job requirements.

Education

GED -

Memphis Job Corp Center
Memphis, TN
02-2002

Skills

  • Inventory management
  • Supply restocking
  • Equipment operation
  • Visual merchandising
  • Team building
  • Problem solving
  • Attention to detail
  • Workplace safety
  • Multitasking Abilities
  • Positive customer engagement
  • Continuous improvement
  • Reliable and punctual
  • Complaint handling
  • Meeting scheduling
  • Reliability
  • New hire training
  • Self motivation
  • Teamwork
  • Detail-oriented
  • Team leadership
  • Flexible hours
  • Adaptability and flexibility
  • Public relations
  • Leadership qualities

Timeline

Amazon Associate

Amazon
02.2025 - 04.2025

Associate

Sephora Warehouse
02.2022 - 11.2022

Ditch Man/Outside Plumber

Olive Branch Public Works
10.2018 - 02.2022

Rewind Machine Operator

CCL Label
01.2017 - 11.2018

Scanner/Picker/Packer/Lead/Supervisor

Asics Tiger Corp
02.2012 - 01.2016

Associate/Team Leader/Safety Assistant Manager

Valvoline Inc
05.2011 - 10.2016

GED -

Memphis Job Corp Center

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