Matthew Douvier
Automotive Industry
Minneapolis,MN
Summary
Highly collaborative automotive background individual with an extensive skill set including customer service, sales and finance management, training/process building, and lender knowledge. Hardworking and driven job seeker looking for a position that offers professional and personal advancement as well as long-term job security.
Overview
4
4
years of post-secondary education
2027
2027
years of professional experience
Work History
Sales Manager
Lithia Motors, Inc - Porsche St Paul
09.2024 - Current
- Started in Finance and increased PVR by over 40% and products-per-deal by 50%.
- Moved into the Sales Manager role to help grow new & used car sales volume and gross while continuing to promote a successful finance department.
- Appraised vehicles in person & remotely to help support our used car department.
- Created successful marketing campaigns to help deliver more new and used vehicle and increase vehicle acquisitions for resale.
- Lead a successful sales team by providing motivational coaching and performance-based incentives.
- Handle customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies & stayed competitive in our market.
- 4.8 Google review rating for the store
- Helped grow the store in most areas year over year and outpaced market share growth compared to other Porsche stores in our region
Finance Director
Morrie's Automotove Group - 394 Hyundai
2 2023 - 09.2024
- Most improved Morrie's F&I department for 2023 & most improved for 3 consecutive months July-September.
- Top Hyundai F&I store performance in our market.
- Oversaw 2-3 finance managers & assisted sales managers in closing/ desking.
- Held weekly training sessions for sales staff and other finance managers on sales processes and product knowledge.
- Improved first pencil process and improved / taught new closes.
- Introduced new forms / processes for staff to help customer experience and increase profits.
- Verified compliance of financial policies and accounting procedures against federal & state regulations.
- Supported operations management, sales, and marketing efforts to increase revenue and overall customer experience.
- $2,000+ PVR with 1.75+ products per deal and 55%+ VSC penetration.
- 4.9 DealerRater review rating out of 25 reviews.
Finance Director
Luther Automotive Group - Kia
10.2018 - 01.2023
- 1.5M+ Individual gross produced and ranked in top 10 for highest PVR and top 5 for VSCs in 2022 out of 200 F&I managers.
- 1M+ Individual gross in 2019-2022.
- Motivated/trained sales staff and other finance/sales managers.
- Every year saw more success and increases in profits.
- Out performed other Kia / Hyundai dealers in our market.
- Created and monitored sales processes to optimize success in all areas.
- Helped create a fun, positive work environment for all co-workers (very low turnover).
- Filled in as desking / sales manager when needed.
- $2,000+ PVR and 1.5 Products sold per deal, 50-60% VSC.
- 5.0 Dealer Rater score with 200 reviews.
Finance Manager
Luther Automotive Group - Kia
04.2015 - 10.2018
- Learned how to submit all different types of credit and how to structure for best approval/profit.
- Worked with banks to approve prime and sub-prime applicants.
- Sold additional products and services that correlated to customers needs and specific situation.
- Trained sales staff how to assist in finance processes and how/when to plant seeds.
- Created fresh/exciting contests for sales people to keep everyone motivated.
- Consistent top performer amongst all 200 Luther finance employees.
Owner/Operator
Precision Landscapes
04.2006 - 04.2016
- Started my own small landscaping business while in high school / college.
- Consulted with customers to assess needs and propose optimal solutions.
- Had up to 3 employees/ subcontractors working with me.
- Kept running my business part-time / weekends while working in automotive field.
- High level of customer retention and repeated services for clients.
Sales Consultant
Luther Automotive Group - Kia
04.2012 - 03.2015
- Most cars sold for dealership in first full month (25.5).
- Maintained above region CSI (all but 1 month).
- Top performer for back-end products sold.
- Sold New & Used cars.
- Averaged about 20 cars sold per month.
Lot Attendant
Walser Automotive Group - Mazda
02.2010 - 08.2011
- Parked and retrieved cars according to dealership needs.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Cleaned cars inside and out for customers to take delivery.
Job Site Manager
College Pro Painters
05.2009 - 08.2010
- Monitored progress of projects and maintained high quality level of finish.
- Interviewed, hired, and trained new workers.
- Maintained records and logs of work performed and materials and equipment used.
- Planned, scheduled, ordered materials for upcoming day or upcoming project.
Education
Bachelor of Arts - Business Management
Metropolitan State University
Saint Paul, MN 09.2014 - 05.2017
Associate of Arts - Business Administration
Century College
White Bear Lake, MN 09.2009 - 05.2011
Skills
Technology-savvy
Organizational skills
Relationship building and management
Revenue generation
Business development
Staff management
Relatable
Accomplishments
"Best of the Best" - High Performance Recognition award from Luther Automotive Group in 2019 - 2022.
Nominated for advanced Leadership Training in 2022.
"Morrie's Cup" winner in July - September 2023
Programs Familiar With
Proficient with: CDK, Reynolds & Reynolds, all Cox Software (VINS, Vauto, Central Dispatch, Homelink, etc) eLead, Darwin, iPacket, DLRdmv, Vitu, DDI, Auction Access, & much more dealership software. Also proficient with Microsoft Office- creating useful graphs, charts, and spreadsheets to monitor, track and improve performance.
Timeline
Sales Manager
Lithia Motors, Inc - Porsche St Paul
09.2024 - Current
Finance Director
Luther Automotive Group - Kia
10.2018 - 01.2023
Finance Manager
Luther Automotive Group - Kia
04.2015 - 10.2018
Bachelor of Arts - Business Management
Metropolitan State University
09.2014 - 05.2017
Sales Consultant
Luther Automotive Group - Kia
04.2012 - 03.2015
Lot Attendant
Walser Automotive Group - Mazda
02.2010 - 08.2011
Associate of Arts - Business Administration
Century College
09.2009 - 05.2011
Job Site Manager
College Pro Painters
05.2009 - 08.2010
Owner/Operator
Precision Landscapes
04.2006 - 04.2016
Finance Director
Morrie's Automotove Group - 394 Hyundai
2 2023 - 09.2024