Matthew Drolz
Livonia,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Armed Security Officer
D.M Burr
Auburn Hills, Michigan
08.2024 - Current
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to identify and address potential security risks.
- Provided excellent customer service while assisting visitors and staff on-site.
- Coordinated with law enforcement during emergencies to maintain order.
Group Leader/CSR Dispatch
Roto Rooter Plumbing and Restoration
Livonia, USA
06.2022 - 05.2024
- Trained new employees on safety practices and equipment use.
- Managed scheduling for service calls and technician assignments.
- Coordinated communication between technicians and clients for service updates.
- Worked with other group leaders to identify and resolve issues between teams.
Security Officer
Henry Ford Wyandotte Hospital
Wyandotte, USA
02.2018 - 04.2023
- Monitored hospital premises to ensure safety and security for patients and staff.
- Responded promptly to alarms and emergencies, following established protocols.
- Assisted in training new security personnel on procedures and protocols.
- Maintained accurate logs of all security related activities.
Education
Broadcast Media Arts Diploma -
Specs Howard School of Media Arts
Southfield, MI08.2019
High School Diploma -
Springdale Jr/Sr High School
Springdale, PA06.2008
Skills
- Security monitoring
- Emergency response
- Access control
- Patrol techniques
- Report writing
- Customer service
- Risk assessment
- Training development
- Problem solving
- Staff monitoring
Timeline
Armed Security Officer
D.M Burr
08.2024 - Current
Group Leader/CSR Dispatch
Roto Rooter Plumbing and Restoration
06.2022 - 05.2024
Security Officer
Henry Ford Wyandotte Hospital
02.2018 - 04.2023
Broadcast Media Arts Diploma -
Specs Howard School of Media Arts
High School Diploma -
Springdale Jr/Sr High School